May 04, 2021

Director of People and Culture

  • On-Ramps
  • Boston, MA, USA
Full-Time Human Resources/Recruiting

Job Description


The Scratch Foundation’s mission is to provide all children, from all backgrounds, with opportunities to imagine, create, and share with new technologies – so they can shape the world of tomorrow. 

Scratch has become the world’s largest coding community for kids. With Scratch, kids can create their own interactive stories, games, and animations -- and share them with one another in an active online community. In the past year alone, more than 30 million children created projects with Scratch.

After being developed and supported at MIT for more than 15 years, Scratch recently spun out of MIT and into the Scratch Foundation with approximately 50 engineers, educators, moderators, and designers, and relocated to a new headquarters in Boston. This transition is designed to support the continued growth and long-term sustainability of Scratch as a free, open, creative platform for children around the world.  

To learn more about Scratch, please visit: 


At this critical stage in its growth, the Scratch Foundation seeks a Director of People and Culture to oversee all aspects of people operations and culture development. Reporting to the Executive Director and building a small team, the Director will advise Scratch leadership on all human resources strategies for the organization. This role will also serve as a culture carrier, supporting the continued development of an equitable and inclusive culture that reflects Scratch’s playful, creative, and collaborative environment.

Responsibilities include, but are not limited to:

Culture and Engagement 

  • Codify Scratch Foundation core values and support the ongoing integration of those values into new and existing workstreams
  • Oversee Scratch’s efforts to embed its commitment to diversity, equity, and inclusion into organizational practices and culture 
  • Refine and implement strategies for gathering and addressing employee feedback 
  • Track staff engagement on an ongoing basis; and create strategies to continuously improve retention and engagement

Performance Management and Professional Development

  • Design, implement and support staff performance management process, training, and professional development programs
  • Build upon existing performance review process, identifying opportunities for more impactful feedback, growth and learning
  • Develop staff capacity and competencies to regularly engage in feedback conversations to ensure that managers are continuously coaching and mentoring team members
  • Create and implement an organization wide competency model and clearly articulate a career pathing process to ensure staff at all levels understand success at a given level and tenure
  • Develop process to identify opportunities to fill organizational needs by promoting internal staff

Recruitment and Onboarding

  • Design and implement a recruitment strategy to attract a robust and diverse pipeline of talented candidates for open positions
  • Refine selection processes, developing tools, including a new talent management system, and training to support effective and equitable hiring
  • Coach and support managers throughout the organization on strategies for recruiting diverse  and high-potential talent
  • Oversee the onboarding process to ensure new hires have a smooth and productive transition onto the team

Employee Relations

  • Partner with managers to effectively resolve employee issues as they may arise
  • Manage personnel files, internal/external salary benchmarking, and pay equity
  • Generate and analyze HR metrics and data (e.g., headcount, turnover, etc.) to identify trends and recommend solutions to improve organizational performance, employee retention, and engagement

Human Resources Policies, Operations and Compliance

  • Develop and oversee HR operations including benefits, compensation, hiring, performance, professional development, and health and safety
  • Collaborate with the Director of Finance and Operations in all matters concerning Scratch policies and procedures, employee compensation, and benefits administration
  • Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance
  • Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to senior leadership

Hiring Organization

Scratch Foundation



The ideal candidate will possess the following qualifications:

  • Passionate commitment to Scratch’s educational mission and vision
  • Ability to work and connect with diverse communities, people, and partners, and a commitment to promoting inclusion in all practices and efforts
  • Minimum of 8 years of experience working in a nonprofit or educational organization in a HR, people operations, or project management capacity  
  • Demonstrated knowledge of the people & culture function, with the ability to guide and support the development of HR and administrative strategies that will attract, develop, and retain staff to drive the organization’s goals and objectives; knowledge of HR management practices and business management principles, including comprehensive knowledge of state and federal laws
  • Experience defining and stewarding organizational culture with a deep commitment to diversity, equity, and inclusion
  • Creativity, with the leadership, critical thinking, and problem-solving skills necessary to effectively implement innovative solutions to strategic and tactical problems
  • Experience building, implementing, and leveraging technology-based solutions and applicant tracking systems 
  • Excellent project management, facilitation, and time-management skills, along with the ability to set goals and help others reach them
  • Strong communication skills, with the ability to effectively communicate with a wide variety of constituents, including Scratch staff, internal and external partners and stakeholders, and the wider Scratch community 
  • Exceptional interpersonal and communications skills with the ability to build positive relationships at all organizational levels; demonstrated ability to handle sensitive and confidential information and issues on a daily basis
  • Demonstrable success directing complex strategic operations and high-level projects from inception to completion; possess inclusive leadership skills and ability to influence and motivate cross-functional teams with diverse internal and external stakeholders to achieve results
  • Strong desire to work in an agile organization with an entrepreneurial spirit

Industry/Service Area






Salary and benefits will be competitive and commensurate with experience.

Application Instructions


The Scratch Foundation is an equal opportunity employer. Scratch welcomes people of all ages, races, ethnicities, religions, abilities, sexual orientations, and gender identities. We especially encourage historically marginalized identities to apply.

On-Ramps is deeply committed to diversity, equity, and inclusion. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with common purpose.  We’re partnering with the team at Scratch to build a diverse team that will advance their mission and work. We encourage candidates from all backgrounds to apply.

Apply Now