May 27, 2021

Director of Operations and Finance

  • On-Ramps
  • Boston, MA, USA
Full-Time Administration/Operations

Job Description


Scratch is a creative programming language and the world’s largest online coding community for children and teens. ScratchJr is a stand-alone app for younger children. Children around the world use Scratch and ScratchJr to create their own interactive games, stories, and animations -- and share their creations with one another. In the process, they learn to think creatively, reason systematically, and work collaboratively. Last year, more than 30+ million children and teens around the world created projects with Scratch.

 Scratch is translated into 60+ languages and used in schools, community centers, libraries, computer clubhouses, and homes across the globe. More than half of Scratchers access the site from outside of the United States. We’re passionate about supporting children in diverse settings and cultures around the world, because our global community is one of our greatest strengths.

 In 2019, we moved our team out of the MIT Media Lab after 15 years, and into the Scratch Foundation, a new 501(c)(3) nonprofit. We’re transitioning out of an academic environment and into an independent nonprofit organization. We’re situated in a completely open office, designed to facilitate conversations and collaboration. The playful spirit of Scratch is evident around our office—Friday afternoons are dedicated to team-bonding “recess” activities, there are frequent gatherings to play with potential Scratch features, and you may find your colleagues making paper sculptures or building train sets at the lunch table. We believe young people learn best when they are given the freedom to play, collaborate, and explore their interests, and those values extend to our team members as well.

To learn more about Scratch, please visit: 


The Director of Operations and Finance will join the Scratch Foundation during an exciting phase of growth, as Scratch expands its impact, and builds infrastructure to support its growth. Reporting to the Executive Director, this is a newly created hands-on role that will be instrumental in strengthening the organization’s focus on both financial and operational excellence. 

The Director of Operations and Finance will build the systems and processes needed as the organization grows from a $10M operational budget to at least $15M+ over the next three years. The Director will be responsible for coordinating and overseeing the organization’s daily operations, including legal, and special projects that support our vision and plans for long-term growth and sustainability. In collaboration with financial administrative support from the Siegel Family Office, the Director will be responsible for a variety of financial functions, including budgeting, accounting for revenue collection and expense management, e-commerce operations, policy implementation, grant administration, transactional workflow, and other aspects of Scratch’s financial statements. 

Reporting to the Executive Director, the Director of Operations and Finance will work across the team to ensure effective collaboration.

Responsibilities include, but are not limited to:


  • Identify areas in which the organization can improve its operations, overseeing the development of new systems and processes to support both excellence and continued growth
  • Serve as liaison between executive director, coordination team, board of directors, and staff, regarding Scratch project updates, proposals, and planning; improve current processes and coordinate procedures for better efficiency and productivity
  • Build and develop relationships with all employees, to understand and support their work, and to help to define new operational strategies
  • Establish relationships with vendors by serving as point of contact on operations and contracts; provide contract-related issue resolution, both internally and externally, and develop vendor management metrics
  • Lead organization-wide management of compliance systems, legal affairs as related to finance, insurance, and other risk management strategies in alignment with federal, state, and local legal and regulatory requirements
  • Facilitate an inclusive strategic planning processes, effectively facilitating dialogue and engagement throughout the evaluation, decision making, and implementation process from project scoping to implementation to ensure strategic growth goals (revenue, volume, etc.) are met


  • Oversee the development of the organization’s long-term financial strategy, building financial models, analyses, and forecasts, that will strengthen Scratch and ensure strong financial health and sustainability
  • Lead the development, implementation and management of financial systems, cost accounting systems and financial policies and procedures to maintain proper controls, promote efficiency, and ensure compliance with relevant laws and accounting standards 
  • Liaise with Scratch staff to advise units regarding financial matters including revenues, expenses, program expansion, product pricing issues, and budget issues
  • Maintain checks on financial expenditures and prudent utilization of resources; make recommendations for improving services and reducing costs
  • Review invoices and statements and approve payments; supervise maintenance of and conduct checks on accounting records and documents to ensure accuracy information

Hiring Organization

Scratch Foundation


The ideal candidate will possess the following qualifications:

  • Minimum of 8 years of experience working in a nonprofit or educational organization in a financial, operational or project management capacity
  • Strong strategic problem solving skills, with the ability to solve problems creatively
  • Exceptional project management, facilitation, and time-management skills, along with the ability to set goals and help others reach them
  • Ability to work and connect with diverse communities, people, and partners, and a commitment to promoting inclusion in all practices and efforts
  • Exceptional interpersonal and communications skills with the ability to build positive relationships at all organizational levels; demonstrated ability to handle sensitive and confidential information and issues on a daily basis.
  • Demonstrable success directing complex strategic operations and high-level projects from inception to completion; possess inclusive leadership skills and ability to influence and motivate cross-functional teams with diverse internal and external stakeholders to achieve results.
  • Strong desire to work in an agile startup with an entrepreneurial spirit
  • Bachelor’s degree required; master’s degree in Accounting, Business Administration or similar field preferred

Industry/Service Area





Salary and benefits will be competitive and commensurate with experience.

Application Instructions


The Scratch Foundation is an equal opportunity employer. Scratch welcomes people of all ages, races, ethnicities, religions, abilities, sexual orientations, and gender identities. We especially encourage historically marginalized identities to apply.

On-Ramps is deeply committed to diversity, equity, and inclusion. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose.  We’re partnering with the team at Scratch to build a diverse team that will advance their mission and work. We encourage candidates from all backgrounds to apply.

Apply Now