Jul 18, 2021

Learning and Evaluation Officer

$127,520 - $143,520 yearly
  • California Health Care Foundation
  • Remote
Full-Time Data/Analysis Evaluation Knowledge Management/Learning

Job Description

Foundation Overview

The California Health Care Foundation (CHCF) is dedicated to advancing meaningful, measurable improvements in the way the health care delivery system provides care to the people of California, particularly those with low incomes and those whose needs are not well served by the status quo. We work to ensure that people have access to the care they need, when they need it, at a price they can afford. CHCF's work is oriented around three goals:

  1. Improving access to coverage and care for Californians with low incomes
  2. Advancing people-centered care
  3. Laying the foundation

 

Foundation-wide, the Learning and Impact team helps to further these goals by supporting internal and external field learning. See more about CHCF’s goals and L&I team.

Learning and Impact Team Overview

The foundation’s Learning and Impact team works across the organization to support colleagues in designing and delivering effective strategies that drive improvements in the health care delivery system in California. This includes building and improving systems and processes that advance internal and external learning and knowledge management, developing and monitoring metrics for impact assessment, and working with colleagues to ensure every dollar the foundation spends is deployed effectively in service of our goals and mission.

Position Overview

This learning and evaluation officer (LEO) will work with colleagues across the foundation to support assessment of both external work CHCF is funding and of CHCF’s internal grantmaking practices with the goal of increasing impact. The LEO will manage external evaluations in collaboration with the director and program staff, lead data analysis activities, and provide support to enable organizational and field learning. This position is largely internally facing, with about 75% of the role supporting CHCF colleagues and about 25% involving working with people and entities externally.

This is a full-time exempt position and reports to the director of Learning and Impact (“director”).

Primary Responsibilities

Evaluation

  • In collaboration with the director, serve as an internal expert and thought partner to program staff on both project-level and portfolio-level evaluations. (CHCF outsources all its evaluations.)
  • In partnership with programmatic leads, develop and manage evaluation-related grants, including:
    • Being the primary point of contact for CHCF staff on evaluation planning
    • Contributing to strategic decision making about evaluation topics and projects to pursue
    • Constructing and implementing work plans to meet identified needs, including articulating learning questions, and defining scope and methodological approach
    • Identifying and vetting evaluation consultants via in-depth interviews and/or requests for proposals
    • Managing both the relationships and actual work with grantees, potential grantees, and evaluation consultants/contractors involved in evaluations
  • With the director, co-lead ongoing efforts to improve CHCF’s approach to measuring and tracking progress against the foundation’s diversity, equity, and inclusion goals, especially but not limited to evaluation work and partnerships with grantees, consultants, and vendors.
  • Identify and develop resources for program staff on evaluation, including a database of evaluation consultants / content experts, training sessions, and information resources.
  • Participate in project peer review meetings/processes (in-person and asynchronous) and provide input to strengthen proposed programmatic investments, especially with regard to learning and evaluation.
  • Work with internal stakeholders to ensure that evaluation projects include a component aimed at distilling and disseminating findings for the field and in sharing evaluation findings with the field.
  • Serve as an internal expert on developments in the evaluation field, especially as pertains to philanthropy, health care evaluation, and equitable evaluation.

Data Analysis

  • Lead and conduct all data analysis work that is the responsibility of the Learning and Impact team. The main programmatic data set is populated from a series of questions that must be completed by program staff at the initiation and completion of every grant through CHCF’s Salesforce grants management platform. CHCF processes approximately 500 grants annually.
    • Lead the ongoing development, management, and production of the foundation’s programmatic dashboard (PDF) (presented twice per year to the CHCF board).
    • Lead the ongoing development, management, and production of the foundation’s environmental dashboard (PDF) (presented once per year to the CHCF board).
    • Produce dashboards for periodic portfolio reviews.
    • Conduct analyses on topics to be addressed via internal learning venues; support these learning conversations with data insights.
    • Analyze and share findings of grant close-out reports (annually).
    • Manage grant-level coding that composes CHCF’s programmatic data.
  • On behalf of the Learning and Impact team, liaise with the Grants Administration team regarding the CHCF Salesforce grants management platform.
  • Operate as an internal expert of the CHCF Salesforce grants management platform and its data infrastructure.
  • Participate as a thought partner and leader on the Learning and Impact team around leveraging our internal data to derive and share insights.

Organizational Learning

  • Support the director in developing strategic learning opportunities to help colleagues across the foundation deliver high-impact programmatic work. This includes conducting analyses, preparing meeting materials, and helping facilitate programmatic offsites and ad hoc discussions.
  • Act as a thought partner to program staff to develop insights and share lessons across the foundation and with the CHCF board.
  • Oversee the foundation's organizational memberships and subscriptions.

Foundation and Field Contributions

  • Represent the foundation's learning and impact function to external stakeholders, including attending and presenting at meetings and conferences, especially as relates to evaluation and data analysis.
  • Support CHCF’s commitment to making the foundation’s work transparent (e.g., sharing our dashboards and other reports externally).

Hiring Organization

California Health Care Foundation

Qualifications

Qualifications

Minimum Qualifications

  • Bachelor's degree required. Areas may include public health, any of the social sciences.
  • Five years of relevant work experience in evaluation and data analysis, ideally in foundation, consultancy, and/or nonprofit settings
  • Excellent analytical and critical reasoning skills, proven problem-solving ability, and comfort with ambiguity
  • Strong project management skills, with demonstrated experience managing multiple projects involving a variety of stakeholders
  • Strong command of Excel
  • Proficiency with Microsoft desktop applications, including the most recent versions of Word and PowerPoint

Skills and Competencies

  • Conscientious and consultative approach to problem identification and resolution, with an ability to anticipate needs, recommend options, and implement solutions
  • Able to effectively build relationships with, and influence, staff on all levels inside and outside of the organization
  • Creative, enthusiastic, independent, and results-oriented, with a high degree of initiative
  • Both comfort with and enthusiasm for playing an internal consulting/service-oriented role (e.g., responding frequently to ad hoc requests and juggling multiple requests at once)
  • Strong writing and communication skills, with an ability to translate complex ideas into clear, easy-to-understand concepts and products
  • Excellent interpersonal and collaboration skills
  • Strong ability to translate raw data into easy-to-understand visuals
  • Knowledge of or interest to learn data visualization software (e.g., Tableau) and other analytic tools as needed

Other Qualifications

  • A passion for CHCF’s mission and values
  • Curiosity, humility, open-mindedness, and an eagerness to listen to and learn from CHCF’s grantees and other partners in the field
  • A professional and personal commitment to the ongoing work of becoming an anti-racist leader and to participating in CHCF’s organizational DEI programs as a staff member
  • Belief that evaluation and data are powerful tools to advance health equity
  • Master's degree in public health, any of the social sciences, or related area preferred
  • Ability to give, seek, and incorporate feedback in a healthy and productive manner
  • Prior experience working with or in the health care field and/or philanthropy a plus

Industry/Service Area

Healthcare

Level

Mid-Senior level

Benefits

The full salary range for this position is $127,520 - $191-280 with a starting salary range of $127,520 - $143,460, commensurate with training and experience. The foundation provides a benefits package that includes medical, dental, vision, disability, life, and long-term care insurance; a cafeteria plan; commuter checks or paid parking; employee assistance and wellness programs; educational assistance; paid time off; and retirement benefits.

Application Instructions

To apply for a position at CHCF, please submit your interest via our online application system. Unless otherwise noted, we will accept resumes until a position is filled, and we will try to let you know the status of your application in a timely manner.

The California Health Care Foundation is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to age, race, ethnicity, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment offers will be contingent on a background check limited in scope and compliant with best practices for Fair Chance Hiring. We welcome formerly incarcerated people to apply for this role.


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