For forty-one years, CRE has prepared leaders and strengthened organizations to drive social change. As a nonprofit consulting firm, we provide the strategies and tools needed to build equitable and sustainable, high-performing organizations; working with 500 organizations each year. As we adjust to our new reality and work to bolster our team, organization, and sector, we are seeking a skilled, thoughtful, leader with a deep commitment to the social sector and alignment with CRE’s mission of strengthening organizations to reduce poverty, promote equity, and increase opportunity.
Critically, the ideal candidate also will exemplify and promote CRE’s values, including our deepening commitment to racial equity and to dismantling anti-Blackness.
ABOUT OUR TEAM
Our team of 30 program/consulting and operations staff comprise dynamic, diverse, mission-aligned thought-partners, deeply invested in advancing social change. We co-create, transform, and challenge organizations to be their best. We value our people, the journey, and the promise of change. We believe all communities are rich in ideas, capacity, and care. We believe in love—love for our work, our clients, ourselves, and for each other. We lead with an unapologetic commitment to equity, especially in times of stress and uncertainty. For more, see our staff page, https://www.crenyc.org/about-us/our-team/.
ABOUT THE ROLE
As we prepare for the next phase of our strategic growth, the Client Impact Manager (“Manager”) will be a key member of the CRE team and will play a critical role in supporting CRE’s growth and strategic and business goals. The Manager will be responsible for a range of integrated activities intended to develop, steward, and grow the fee-for-service revenue CRE needs to continue to evolve and thrive. Managing CRE’s intake (inbound sales) process, the Manager will be responsible for developing prospective and maintaining existing and repeat client relationships while leading the client to work with CRE. The Manager will be responsible for managing and optimizing the intake process, including being the primary point of contact for all client inquiries, identifying and/or expanding client prospect channels, supporting and project managing proposal development, and supporting CRE’s business development strategy.
This is a new position and job functions may evolve. While operating within a matrixed organizational structure, the Manager will report directly to a Senior Consultant. The Manager is a creative and energetic professional with a keen mind who is eager to contribute ideas and work with staff to seize opportunities and address challenges.
ESSENTIAL DUTIES & RESPONSIBILITIES
The successful candidate will have the following
CRE offers a generous benefits package that includes 20 days of paid time off, health insurance, flexible-spending accounts, and a 403b retirement plan.
For consideration, please send your resume and a cover letter that explains clearly your fit for this role/CRE and the value you will add; how you have engaged, collaborated, and uplifted diverse, marginalized clients, communities, and/or colleagues; and your alignment with CRE’s values. Send your materials to email@example.com and indicate "Client Impact Manager" in the subject line.
Prior to hire, candidates will complete at least two interviews and a written or role play exercise. Please inform CRE within a reasonable time period prior to administration of the interview or exercise of any reasonable accommodations needed.
CRE is an Equal Opportunity Employer and complies with the Americans with Disability Act. We strongly encourage applications from women, non-binary, people of color, and bilingual and bicultural individuals, as well as members of the LGBTQI+ communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical conditions.