Oct 01, 2021

Associate Director, Program + Impact

$76,500 - $94,000 yearly
  • NewRoot Learning Institute
  • 910 West Van Buren Street Suite 710, Chicago, IL, USA
Full-Time Professional Services Programs

Job Description

Job Title: Associate Director, Program + Impact

Reports To: Director, Impact

Job Status:  Full-time, Exempt

Salary Range: $76,500-$94,000

Organization Overview

UMOJA is a national social impact organization whose work focuses on adult capacity building as the primary vehicle for creating safe, inclusive and restorative spaces. Through coaching and facilitation, UMOJA operates with a targeted focus on building Social Emotional Learning (SEL) skills in adult partners to create safer and more supportive spaces for young people, leading to elementary, secondary, and post-secondary success and violence reduction. Our diverse and experienced team works to create these outcomes centered around our impact pillars: Relevance + Readiness, Culture + Climate, Leadership, and Change + Transition. For more information, please visit www.umojacorporation.org.

Position Summary

The Associate Director, Program + Impact is a trusted partner for the Director, and together they lead Umoja’s Impact Team to deliver high quality services (both virtually and in-person) to a variety of professional development partners across the United States. The Associate Director is primarily responsible for developing and managing the internal systems that support this dynamic work. From onboarding to invoicing to data engagement, the Associate Director will lead to ensure the team has the role-specific knowledge and tools needed to succeed. Further, the Associate Director is a key connector who actively collaborates across Umoja’s teams and with external stakeholders to support partner service delivery and internal team member development. 


Travel to partner sites throughout the Chicagoland Area, including Far North Suburbs, will be required and regionally and/or nationally as the work expands. Additionally, we are committed to a long-term flexible, hybrid work model. Umoja’s office is where we gather for collaboration and culture-building, and available for deep focus work when needed.

Essential responsibilities and duties include but are not limited to:

Service Model + Delivery

  • Manage internal systems, structures, and relationships with team members to ensure high service quality and fidelity to the Wellness Framework and strategic priorities
  • Coordinate the creation and usage of best practice service delivery materials and training for staff
  • With the Director, plan and facilitate Impact Team Leadership Meetings, Impact Team Department Meetings, and all other regular and occasional collaborations
  • Manage the timely collection of partnership agreements and related data entry
  • Oversee the earned revenue invoicing process and collaborate with the Finance Team to ensure timely, accurate invoicing, payment, and data entry
  • Oversee team’s data collection efforts to ensure timely and accurate data entry
  • Support continuous improvement efforts by regularly reviewing and analyzing program data and utilizing it to inform decision making
  • Support the development and administration of program budget


  • Manage relationships with and provide services to a portfolio of assigned partners, as needed 
  • Collaborate with Director in partner recruitment, partner relationship management, partner deliverable fulfillment, partner roll-off/exit strategies, and partnership cycle documentation to meet established goals
  • Collaborate with the Impact Growth Team to effectively manage new partner onboarding and service adjustment requests
  • Manage relationships with program-related external consultant(s) as requested
  • Coordinate with Umoja staff to implement high quality special events (e.g. Senior Day of Action, funder visits, etc.)
  • Maintain relationships with key external stakeholders, including external collaboratives to which Umoja belongs, as needed

Organization Leadership

  • Center equity and inclusion in all work and in interactions with others
  • Actively work to engage, support, and develop a diverse and dynamic team
  • Work closely with Umoja’s Leadership Team to develop and implement strategic plans
  • Uphold and model Umoja’s shared agreements and participate as an active member of the Umoja community
  • Help identify and address organizational issues that challenge and support health and effectiveness


  • Protect organization by keeping proprietary information confidential
  • Update job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations
  • Perform other duties as assigned by supervisor

Direct Reports

  • Impact Coordinator
  • Part-time Coach Contractors
  • Specialist Contractors as needed

Hiring Organization

Umoja Student Development Corporation


Required Qualifications

  • 7+ years of relevant experience, including 3+ years of team leadership experience
  • Commitment to educational equity and restorative practices
  • Ability to build trusting, impactful relationships with a diversity of stakeholders
  • Ability to communicate in an effective and compelling manner both orally and in writing
  • Proficiency in Google Office and Microsoft Office Suite (Word, PowerPoint and Excel)
  • Skilled at cross-team collaboration and communication
  • Flexible and skilled at navigating a fast-paced work environment 
  • Independent thinker and problem-solver, with strong ability to manage projects and time 
  • Demonstrated experience utilizing a relational database (ie, Salesforce)

Preferred Qualifications

  • Bachelor’s degree in the areas of Education, Social Work, Youth Development
  • Experience working in a large urban school district
  • Project management experience

Industry/Service Area



Mid-Senior level


Benefits of working at Umoja include:

  • Being part of a team and organization that is results-driven, mission focused, and committed to work life balance.
  • Opportunities for growth, leadership, and professional development
  • Health and dental insurance
  • 30+ paid days off per year
  • Paid parental leave

For more about Umoja’s benefits, please visit: https://www.umojacorporation.org/about/careers/

Commitment to Equity

Umoja Student Development Corporation is an equal opportunity employer and believes in fostering a diverse and inclusive team. By centering equity in our practice, we work to actively nurture a culture of inclusion where all Umoja team members are involved, respected, and supported for their diverse identities. Candidates from marginalized communities are encouraged to apply. Please let us know if there are any accommodations you require.

Application Instructions

How to Apply

Umoja is accepting applications for this position on a rolling basis and will be filling the position as and if openings become available. Send a cover letter and resume (MS Word or PDF format) to jobs@umojacorporation.org. Please include the job title in the email subject line.

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