Since 1995, the School-Based Health Alliance (SBHA), a 501(c)(3) nonprofit corporation, has supported and advocated for high quality healthcare in schools for the nation’s most vulnerable children. Working at the intersection of healthcare and education, SBHA is recognized as a leader in the field and a source for information on best practices by philanthropic, federal, state, and local partners and policymakers. Among its primary functions, SBHA: establishes and advocates for national policy priorities; promotes high-quality clinical practices and standards; supports data collection and reporting, evaluation, and research; and provides training, technical assistance, and consultation.
The QRE Program Manager (PM) is a member of SBHA's research and evaluation team, which works on projects related to school-based health care quality improvement, research, and evaluation including: survey development, outreach and data collection, data analysis, reporting, and dissemination and will support the school health field to use data to drive decision making. The PM will implement the organization's training, technical assistance, and piloting of innovations within the school-based health care field as they relate to quality improvement, research, and evaluation. The PM Supports data collection and analysis to include preparing findings for internal and external dissemination, benefiting program partners, stakeholders, grant deliverables, and advancing the state of knowledge in the field of community and school health, and further developing the Alliance’s reputation as a thought leader and advocate in the field.
The highly collaborative team member manages several initiatives that span School-Based Health Center (SBHC) and school-based health care clinical programming, business operations, sustainability, and quality improvement. The PM actively engages, works closely with, and functions as a part of the QRE, programs, and consulting teams. The PM is responsible for managing a portfolio of projects, initially including but not limited to SBHA's ACF Interoperability Grant with APEX, QI and Evaluation component of CT DPH contract, and collaborating on other research, evaluation, and quality improvement projects including the National School-Based Health Care Census, and the Children’s Health & Education Mapping Tool, National Quality Initiative (the NQI).
In addition to research, evaluation, and quality improvement expertise, the PM has content expertise in one or more of SBHA's areas of expertise: child and adolescent primary care and mental/behavioral health; social determinants of health; ACES; health equity; youth development; trauma-informed care; healthcare operations and sustainability; healthcare quality improvement; sexual and reproductive health care; substance misuse; and telehealth.
Programs and Consulting key responsibilities:
- Overall management of program deliverables, tasks, and practices that support diversity, equity and inclusion, ensuring high-quality and timely work of self and others assigned to project(s).
- Brings expertise and guidance to the school-based health care field through trainings, technical assistance, developing resources, and connecting members of the field to learn from each other.
- Liaise with grant program officers. Manage and implement all requirements to funder, such as progress reports, continuation applications, and data requests from program officers.
- Design and manage virtual learning communities, such as the Project ECHO and CoIIN frameworks; develop curricula for these learning communities.
- Design and deliver training content for virtual learning communities and other trainings.
- Research best practices from the field and develop resources and innovative interactive trainings such as webinars, workshops, case studies, toolkits, and issue briefs.
- May supervise program associate(s) and interns.
- Manage program budgets.
- Identify and oversee project contractors.
- Liaise and lead on consulting projects for clients working toward more and better school-based health services and centers.
- Identify funding opportunities and collaborate on proposal development.
- Represent SBHA at partner organization's conferences, webinars, and meetings.
- Foster collaborative relationships with representatives of partner organizations, state affiliates, SBHC sponsoring agencies, school districts, and others.
- Manage and assist with QRE content at an annual conference
- Other duties as assigned.
QRE specific key responsibilities:
- Ability to lead survey development, implementation, and dissemination
- Leads data collection activities (survey development, deployment, analysis, and reporting)
- Leads data analysis (cleaning, coding, and analysis)
- Leads reporting and dissemination (development of reports, slide and chart pack, support with development of peer-reviewed publications)
- Leads dissemination of survey findings (development of strategy to disseminate findings to new audiences, verbal presentations at the Alliance’s annual convention, webinars, presentation at partner organizations meetings and conferences)
- Leads updating and dissemination of the Children’s Health and Education Mapping tool including maintaining supporting documentation and working with the tool developers at Health Landscape to enhance tool functions. Disseminating the tool includes identifying new audiences, presenting webinars and trainings, supporting users, and creating blogs and newsletter articles.
- Supervises junior staff and interns as needed.
- Creates a collaborative and motivating environment for direct reports.
- Conducts regular check-ins with direct reports and leads performance evaluations for direct reports.
- Manages project work plan and project budget if indicated.
- Develops reports and performance narratives for funders.
- Contributes to the development of foundation proposals and reports to funders related to the Alliance’s work.
Qualifications for programs and consulting:
- Passion for school-aged children's equitable access to school-based health care.
- Master's degree preferred, in Public Health, Health Education, or related field, or equivalent experience.
- Five years of experience in program management.
- Experience designing and implementing programs.
- Familiarity with youth development principals and concepts (e.g., youth agency, peer education, youth advisory councils, ‘supports, opportunities, and services’).
- Strong facilitation, training, and technical assistance skills both in-person and virtually.
- Ability to manage multiple projects without compromising quality or timely delivery.
- Experience incorporating the perspectives of multiple communities, including communities of color, in the consideration of impacts and outcomes of a decision-making process and in technical analysis.
- An understanding of the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities.
- Excellent written and verbal communication skills, and ability to present to diverse audiences, specifically racially, ethnically, geographically, and socioeconomically diverse communities.
- Self-motivated and capable of strategically prioritizing multiple tasks in fast-moving environment.
- Ability to work both independently and in a highly collaborative team setting.
Specific Qualifications for research, evaluation, and quality improvement:
- Experience in development of web-based resources, tools, and surveys
- Experience with large survey implementation (500 or more participants)
- Experience with geographic information systems (GIS)
- Experience with quality assessment and evaluation
- Knowledge of quality and behavioral health performance measures
- Proficiency in Microsoft Office Suite and statistical analysis packaged (Microsoft Excel, STATA or SPSS)
Additional Preferred Qualifications
- Management of federal and foundation grants experience, including budget oversight and strategic planning.
- Knowledge and application of youth development principals and concepts (e.g., youth agency, peer education, youth advisory councils, ‘supports, opportunities, and services’).
- Experience implementing and designing youth development programs and leadership opportunities preferred.
- Experience working with schools and/or education agencies, school-based health care
- Extensive experience delivering technical assistance.
- Developed partnerships at various levels (e.g., national, state, and/or local).
Compensation and Benefits
- Salary range: $50-55,000, commensurate with experience
- Full benefits, including medical, dental, vision, 401k, utilities subsidy, continuing education allowance, short and long-term disability
- SBHA team works remotely and has office space in D.C. This position can be fully remote.
The School-Based Health Alliance is an equal opportunity employer committed to building a diverse staff. We strongly encourage candidates of color and traditionally excluded identities to apply.
To apply, please submit cover letter and resume to email@example.com with subject line: Program Manager. If you require an accommodation to complete this job application, please email firstname.lastname@example.org.