Apr 06, 2022

Executive Director

$115,000 - $125,000 yearly
  • Homeward Bound
  • Asheville, NC, USA
Full-Time Executive Management (CEO/ED)

Job Description

Homeward Bound seeks an experienced Executive Director (ED) with a passion for serving people
experiencing homelessness and a demonstrated commitment to organizational excellence to lead the organization in its mission to prevent and end homelessness in Buncombe County. More detailed information on Homeward Bound can be found at www.homewardboundwnc.org.


The Organization
For over 30 years, Homeward Bound has been the leading nonprofit organization in Buncombe County focused on ending homelessness, using the Housing First model since 2006. We have a current annual operating budget of approximately $8.6 million, with 65 full-time and 25 temporary experienced and dedicated staff, including case managers trained in trauma-informed practices and motivational interviewing techniques. We work collaboratively with community partners and have a proven track record of helping individuals and families achieve long-term successful housing stability.


Our mission:
To prevent and end homelessness in our community through permanent housing and support.


Our vision:
We envision an inclusive community where homelessness is rare and resolved quickly for all people through permanent housing and support.


Our values:
● We believe in the absolute value and worth of every single human being.
● We believe that housing is a basic human right, integral to self-worth and dignity.
● We believe that homelessness is a solvable problem.
● We believe that all services should be offered with respect and empathy and in the spirit of hope
and recovery.


Since adopting the Housing First model in 2006, Homeward Bound has moved more than 2,300 people from homelessness into permanent housing, 92% of whom remain successfully housed. We have now embarked on a motel conversion initiative. In August 2021, we purchased a local motel to renovate into an 85-efficiency unit complex that will offer around-the-clock support and services specifically for people experiencing chronic homelessness. This project will also provide program and administrative staff offices for Homeward Bound, bringing us physically together to enhance our collaboration as we work together to fulfill our mission.


Current Programs and Services


Homeless Services:
● AHOPE DAY CENTER - AHOPE is the ‘front door’ to accessing housing and other assistance and
resources. We offer basic services like showers, storage, mail, access to phones, and coffee.
AHOPE serves as the main hub in our community for Coordinated Entry.
● OUTREACH - Our outreach services team works with individuals who do not access the AHOPE
Day Center, and engages and educates community partners and businesses about issues relating
to homelessness.


Housing Services:
● PERMANENT SUPPORTIVE HOUSING
○ Permanent Supportive Housing provides long-term rental assistance and case
management support for clients who have disabling conditions and a long history of
homelessness. We move people out of homelessness and into homes, including at our
own Woodfin and Key Commons permanent supportive housing initiatives and scatteredsite
units with private landlords and property management companies. Homeward Bound
provides the right level of case management services to help sustain them in housing. It
works: 92% of the people we’ve housed in a 12-month survey period remain in permanent
housing.
○ Our new Home is Key initiative will provide permanent supportive housing for 85 people
experiencing chronic homelessness. In August 2021, we closed on the purchase of a
motel using funds awarded by community partners and an anonymous donor for the
acquisition of the property. The capital campaign to raise the funds for its renovation into
small efficiency apartments is projected to wrap up in October of this year. In addition to
their own apartments, residents in this safe and secure community will have on-site
support to help meet their complex needs, including case management, behavioral health
services, culinary job training, and a medical clinic. Community support for the project is
strong and we hope to begin moving residents into the fully renovated property in early
2023.
● RAPID REHOUSING - Rapid Rehousing provides short-term rental assistance and case
management services. This program’s objective is to help people obtain housing quickly, increase
self-sufficiency, and achieve stability in housing. We use the Housing First model, meaning services
are offered without preconditions (such as employment, income, absence of criminal record, or
sobriety). The resources and services provided are tailored to the individual needs of each person.


This department also includes:
○ Supportive Services for Veteran Families (SSVF), which works closely with the VA and
other nonprofits to permanently house veterans in our community; and
○ Homeless Prevention assistance to households at an imminent risk of homelessness to
support them in sustaining their current housing, or rehousing them when needed.


The Region
Western North Carolina is a culturally rich region that is both economically and geographically diverse. The position is based in Asheville, located in the heart of the Blue Ridge Mountains, which is home to a remarkably large nonprofit sector, and rich in political and cultural diversity.


The Position
Homeward Bound seeks an individual who is well-prepared to provide the inspired external and internal planning-focused leadership required of this role. The ideal new Executive Director will have demonstrated knowledge of and a deep intrinsic passion for providing services to people experiencing homelessness and a commitment to the Housing First model. The position requires proven, significant, and successful organizational leadership experience and the ability to oversee finance, fundraising, programs, and overall operations while working effectively with both the leadership team and the Board to guide the organization.

The Executive Director must also possess the talent to listen and communicate effectively
and to build strong relationships with multiple constituencies, including the Board, staff, clients, donors, media, government officials, agency partners, and other community leaders.
The new Executive Director will start in the fall of 2022, to succeed an Interim Executive Director who has successfully led the organization through the transitional period since the prior ED departed in summer of 2021.


Reporting Relationships
The Executive Director reports to the Board of Directors. The ED directly works with a senior leadership team including Finance Director, Human Resources Director, Operations Director, Program Directors, Grants Management Director, and Senior Resource Development Director.


Key Responsibilities
● Vision, Mission, and Strategy Development - Working with the Board, staff, clients, and key
stakeholders, the ED will oversee the implementation of strategic and annual planning to guide
Homeward Bound towards achievement of its vision and mission.
● External Liaison and Public Image - As primary spokesperson for Homeward Bound, the ED will
inspire external partners to collaborate towards achieving its mission. The ED oversees the
successful operations of all marketing and public relations and advocacy efforts and is the primary
spokesperson for the organization. The ED also acts as liaison with partner organizations, and
nurtures and expands the organization’s key external relationships. The ED must develop healthy
working relationships with diverse constituencies, including government, education, nonprofit,
business, religious, and donor groups. The ED advocates for the people the agency serves in its
mission to prevent and end homelessness in our community and champions the Housing First
philosophy that housing is a basic human right.
● Programs and Services - The ED oversees the successful operations of all programs, services, and functions of the agency, as well as evaluating their impact.
● Fundraising and Resource Development - The ED, in partnership with the Board and Resource
Development staff, will drive fundraising initiatives for developing and implementing appropriate
and diversified fundraising strategies, including approximately 65 grant awards, 33 of which come from public sources.
● Fiscal Management – The ED will oversee planning and budgeting systems to ensure that income is managed wisely to serve the organization’s goals and that systems and staff are in place to accurately monitor, assess, and manage the financial health of the organization.
● Human Resources Management - The ED maintains strong internal leadership built on teamwork and collaborative decision-making. The ED will emphasize staff leadership development activities that upgrade employee skills, motivate performance, and promote staff retention and morale. The ED will also ensure adherence to the personnel policies in all hiring and employment practices. They will apply best practices in equitable leadership and management: translating equity and inclusion into plans for staff recruitment, development, retention, strategy, and improving culture.


Key Organizational Priorities for the New Executive’s First 12-18 Months
● Facilities - Continue the leadership efforts (planning, renovation, and fundraising) towards the
successful opening of new ‘Home is Key’ facility in early 2023, and ongoing funding and operations of all Homeward Bound facilities.
● Planning - Lead a strategic planning process, engaging all key community stakeholders to create a collective vision resulting in a 3-5 year strategic plan, including issues of advocacy, facilities, and Homeward Bound’s place in the ecosystem of ending and preventing homelessness.
● External Communications - Serve as the flag bearer for Homeward Bound: effectively
communicating with the wider community; building healthy, stable, collaborative partnerships with
government entities, funders, and other partners; occupying a ‘seat at the table’ in important, and
sometimes difficult, conversations around homelessness in Western North Carolina.
● Staffing and Culture - Invest in building to sustainable levels of staffing, focusing on employee
retention, engagement, training, and support in order to build cohesion and morale.
● Resource Development - Build on previous fundraising successes, with a continued emphasis on
increasing unrestricted gifts that will help support additional operational needs such as staffing and infrastructure.
● Board Leadership - Continue to support and partner with the Board in its efforts to facilitate strong governance via recruitment, orientation and engagement of its members, and identifying and implementing best practices.

Hiring Organization

Homeward Bound WNC

Qualifications

The ideal candidate will have:
● A demonstrated understanding of the issues related to homelessness, including professional
experience, lived experience, and/or personal intrinsic commitment to ending homelessness
● A history of visionary, mission-focused leadership based on strong strategic and collaborative
thinking, as well as demonstrated ability to align and build trust among multiple constituencies
around the big picture
● A successful record of senior leadership and management experience
● Proven track record of significant accomplishments and professional experience in the nonprofit
and/or public sector
● A high degree of financial literacy and financial management experience
● Demonstrated commitment to advancing diversity, equity, and inclusion
● Demonstrated experience with organizational change and change management
● Exceptional written and verbal communication skills, strong interpersonal and public speaking
skills, and experience with diverse populations and multiple constituencies
● Strong experience with public and media relations
● Demonstrated experience with fundraising practices and relationship cultivation within the areas of foundations, government (federal and municipal) grants, corporate and individual giving, and
capital campaigns.
● A commitment to fostering a culture of staff trust, empowerment, and individualized staff
development
● Political awareness and astuteness with experience in legislative advocacy and public policy
● Ability and willingness to work with and develop strong Board leadership
● A dynamic presence balanced with resilience, grace, humility, and approachability
● Demonstrated commitment to integrity and professional ethics
● A creative, entrepreneurial spirit with an innovation mindset
● A Bachelor’s degree or equivalent education, training, certifications, or experience

Industry/Service Area

Housing/Shelter, Human Services

Level

Executive

Benefits

The salary range is $115,000 - 125,000 annually, commensurate with experience.
Homeward Bound offers a comprehensive benefits package.

Application Instructions

To apply, please send a letter of interest and résumé in a single PDF file using the following naming
convention: “Your-Last-Name Your-First-Name APPLICATION.pdf” via email only to the Homeward Bound Transition Committee at: EDsearch@homewardboundwnc.org
Please, no phone calls.


Application deadline: Friday, May 6, 2022
Homeward Bound bases its human resource decisions on objective criteria without regard to any
characteristic or condition protected by law. We are committed to a workplace that offers equal
opportunity without discrimination based on race, color, national origin, citizenship, sex, pregnancy, sexual orientation, gender identity or expression, age, religion, disability, genetic information/medical history, military/veteran status, marital status, familial status, LGBTQIA+ status, or any characteristic or condition protected by law, but not specifically mentioned here.


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