Senior Project Manager

About Us 

Founded in 2017, Social Contract, LLC is a women and minority-owned social and collective impact consulting firm based in Wilmington, Delaware, serving clients domestically and internationally. Social Contract partners with government, nonprofits, philanthropies, community leaders, and others to solve complex social problems. Social Contract’s consultants carry expertise in complex areas, including but not limited to community violence interventions, trauma-informed services, and care, workforce development, affordable housing, educational policy and programming, and diversity, equity, inclusion, and accessibility (DEIA).

Social Contract organizes our consulting products and services around five stages: discover, design, implement, measure, and sustain. Within these five stages, our team specializes in stakeholder engagement, facilitation, strategic planning, grant-writing, financial sustainability planning, implementation support, project management, partnership coordination, and organizational capacity building. 

How we do our work is just as important as what we do. Our company is built on five core values: Integrity, Advocacy, Evolution, Grace, and Accountability. These values inform our deep conviction, curiosity, and eagerness to learn and grow alongside our clients as we confront complex social problems together. 

Position Overview

As a Senior Project Manager with Social Contract, you will work to ensure Social Contract operates with maximum operational efficiency throughout all business verticals. The Senior Project Manager is tasked with designing and building out Social Contract’s internal project management system, including processes and procedures, from its infancy to a fully functioning framework. The Senior Project Manager is dynamic and fluid, moving from assignment to assignment to direct priority projects and maximize client outcomes. This management will include, but not be limited to, internal project management strategy and execution, project outcomes and timelines, strategic internal resource management, and day-to-day coordination and leadership of project management operations, e.g., team, processes, and performance indicators. You will collaborate with and grow a creative, enthusiastic team to drive social change and help Social Contract grow. The Senior Project Manager will report to the Chief Business Officer. 

This position will have a range of activities and responsibilities across the organization and will include the following discrete activities: 

• Aiding in the creation of clear and impactful company efficiency and productivity metrics

• Aid in the building of organization-wide workflow efficiencies, ultimately monitored in a set of relevant productivity Key Performance Indicators (KPIs).

• Developing, integrating, and managing internal best practices for company-wide project management, including identifying a suitable Project Management System (PMS); ensuring excellent project management through the development and oversight of the company's PMS.

• Setting the company standard for Project Management through the development of policies and procedures for PMS adoption, and overseeing a change management initiative to onboard staff successfully.

• Designing, developing, and/or procuring company project management tools; overseeing and monitoring the implementation and integration of project management tools to highlight project progress, and contract and management expectations. 

• Creating and maintaining a lean systems approach to tracking and maximizing consulting staff productivity vs. outlined project timelines and project quality controls.

• Ensuring the company's verticals (specifically Impact) are operating at maximum efficiency and be able to address specific project inefficiencies directly and address any overarching inefficiencies in project management processes and procedures.

• Managing and tracking department performance to analyze the successful completion of short- and long-term goals related to company growth strategies. 

• Coordinating internal resources and relevant third parties to execute project tasks, directives, and deliverables in alignment with business growth goals and contractual commitments.

• Maintaining a commitment to excellence, operational productivity, and strategic growth. 

• Taking direct leadership over and understanding client and contract cycles, and ensuring the team is accountable to those commitments.

• Aid staff in developing personal work plans to manage multiple high-priority tasks and priorities.

• Manage assigned team members with grace, accountability, and integrity. 

• Perform other related duties as assigned.

General Requirements

To excel in the Senior Project Manager role, the team member should be an insightful and creative leader who can manage competing priorities and diverse perspectives, navigate multiple projects at once, and quickly acclimate and guide strategic efforts. The applicant will be proactive, resourceful, and demonstrate strong initiative. 

• Bachelor’s degree in Project Management, Business Administration, or related field

• Lean Six Sigma, PMP, or similar certification

• Master’s degree in Project Management (preferred)

• 7-11 years of experience in project management, including project management protocol design and implementation. 

• Experience, knowledge, and skills in a suite of project management tools.

• Demonstrated knowledge and skills in and/or quickly adapting to using technical tools including a variety of PC applications (Microsoft Office, Google Suite, Zoom, Slack).

• Exceptional written communication skills and clear, concise, and warm verbal communication.

• Excellent conflict resolution skills

• Demonstrated ability to effectively build trust and constructively work through difficult conversations

• Proven ability to solve problems creatively

• Familiarity with project management software tools, methodologies, and best practices preferred.

• Excellent analytical skills

• Proven ability to complete projects according to outlined scope, budget, and timeline

• Able to work between 9:00 am and 5:00 pm EST

• Must be legally authorized to work in the United States

Our Values are yours too

Why you might love working here

• Flexible hybrid work environment - cameos from kids and pets welcome

• Comprehensive health, vision, and dental insurance on Day One

• Generous Paid Time Off policy available as soon as you start

• Paid parental leave

• Culture & Wellness Program and Activities 

• Technology and Travel Reimbursements

• Continuing education & professional development opportunities

• Retirement savings plan with employer contribution

• Comprehensive training and onboarding program

• Big problems to solve with our communities and an awesome team to collaborate with every single day

We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief.‍

To Apply: Complete the job application via the link below. All other forms of submission will not be considered. Applications will be accepted until August 20, 2022. https://forms.gle/vq5kV3fQDGyHjxwk7