Jul 25, 2022

Project Manager, Office of the Deputy Executive Director for Operations

  • Patient-Centered Outcomes Research Institute
  • 1828 L Street Northwest, Washington, DC, USA
Full-Time Diversity, Equity, Inclusion, Belonging Executive Management (CEO/ED) General Management

Job Description

Department: Office of the Deputy Executive Director for Operations

Reports to: Director, Office of the Deputy Executive Director


A writing sample is required to be considered.


About Us


The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.



Position Summary


The Project Manager is responsible for providing project management and operational support for a wide variety of key initiatives and activities for the Office of the Deputy Executive Director and Operations business unit to advance PCORI’s strategic vision and goals.


The Project Manager will work with the Deputy Executive Director and the Director, Office of the Deputy Executive Director for Operations in driving strategic, cross-team collaboration to support departmental and organizational goals. Other responsibilities include developing and maintaining efficient business processes for the Office of the Deputy Executive Director, supporting business operations and monitoring efforts (e.g., visuals, reports, dashboards), and managing special projects.



Duties and Responsibilities


  • Provides comprehensive meeting and project management support for multi-faceted strategic activities, workgroups, and special projects. May include:
    • Developing and maintaining project tracking tools, monitoring progress of project against key milestones to ensure timely delivery of work products and providing key progress updates throughout the timeline to stakeholders
    • Identifying areas of improvement or opportunities and working collaboratively with key stakeholders to propose solutions
    • Creating agendas, slides, or other visual documents; staffing meetings, capturing notes, and tracking action items
    • Maintaining and sharing accurate project files (e.g., centralized resources, templates, etc.) and internal documentation
    • Ensuring relevant parties remain knowledgeable of project direction and progress made, including by identifying key issues, problems, approaches, timelines, and resources required. May also include creating, updating, and distributing reports.
    • Serving as a liaison to teams across PCORI to ensure effective and efficient information transfer on activities


Planning & Evaluation

  • Participates in long and short-term program or project development, planning, implementation, and coordination of activities, particularly for new or special projects
  • Assists the Director, Office of the Deputy ED with business unit and departmental-wide planning efforts, evaluating implications to teams, resources or budgets, and monitoring communications or rollout strategies to execute new plans
  • Acts as an operational advisor and partner to the Director and/or Deputy ED on new strategic initiatives undertaken by Operations and/or the Office of the Deputy ED
  • Performs research and analyses for special projects (e.g., compiling and consolidating information from similar organizations to inform Operations-related activities)
  • Participates in the development of operational performance metrics and assessment of process improvement efforts.

Communication and Collaboration

  • Collaborates and works with all PCORI departments, including serving as a central point of contact across PCORI staff for questions related to Office of the Deputy Executive Director, Operations, and key projects.
  • Supports cross-departmental communications and reporting efforts, such as newsletters, presentations, briefings to the leadership team, and stakeholder outreach
  • Participates in efforts to update and implement PCORI policies/processes/guidelines or programs for Operations




Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.


Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.



 A writing sample is required to be considered.



The health and safety of our employees is a top priority. As part of that commitment, PCORI requires all employees, regardless of remote work status, to be vaccinated against COVID-19. As a prospective and/or new employee at PCORI, you will be required to comply with PCORI's vaccination policy, report your vaccination status, and provide proof of vaccination. Compliance with the policy does allow for exceptions, but those exceptions will only be granted in circumstances related to medical conditions, disabilities, and sincerely held religious beliefs. Continuing with this application indicates your intent to comply with PCORI's Mandatory COVID-19 Vaccination Policy.


PCORI conducts background checks on all applicants.


PCORI’s Commitment to Diversity, Equity, and Inclusion:

PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion here. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.


Hiring Organization

Patient-Centered Outcomes Research Institute (PCORI)


Required Skills

  • Strong project management skills, including superb organizational skills. Keen attention to detail
  • Demonstrated ability to think independently, to be proactive and responsive, to be flexible and to juggle multiple, competing priorities, and to work with minimal supervision
  • Ability to adapt quickly to changing and competing priorities and complex tasks. Tolerant of ambiguity
  • Proficiency in managing-up and keeping leadership on track regarding key timelines and/or deliverables, as needed
  • Collaborative team player orientation with the ability to develop and maintain cooperative relationships with colleagues across PCORI and other stakeholders
  • Excellent interpersonal and teamwork skills; collegial, energetic, able to develop productive relationships with colleagues across PCORI, consultants, external stakeholders, and others
  • High level of maturity and professionalism; must interact effectively with staff at all levels
  • Strong work ethic with the highest personal and professional integrity, sense of accountability and good judgment
  • Excellent editing, oral and written communications skills. Communicates, both written and orally, on complex issues relating to projects to internal and external teams
  • Personal motivation to support PCORI’s mission and goals; work independently and in teams to think imaginatively about opportunities; to create and respond to novel and innovative approaches to addressing an issue; to inspire others to work towards achieving team goals



Required Experience

  • Advanced experience in MS Office Suite, especially Outlook, Excel, and PowerPoint. Proficient project management and dashboard tools,
  • A minimum of a bachelor’s degree or a combination of education and requisite experience. At least 5 years of project management and/or analytical experience.
  • Knowledge or background in nonprofit administration, public administration, or operations a plus.
  • Experience handling and managing multiple projects and priorities effectively, including superior time management and organization.
  • Experience working with and/or communicating with diverse organizations and individuals, with professional experience with specific stakeholder groups or in research contexts strongly preferred.

Industry/Service Area



Mid-Senior level

Application Instructions

Apply here: https://jobs.silkroad.com/PCORI/Careers/jobs/1174

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