Aug 12, 2022

Public Affairs and Quality Manager

$50,000 - $60,000 yearly
  • Mass Home Care, Inc.
  • Braintree, MA, USA, with some opportunity for remote
Part-Time Advocacy/Lobbying Healthcare/Medical Policy

Job Description

Summary of Position:

MHC is seeking a self-motivated, politically savvy, task-oriented individual to join our team and fill this newly created role. The ideal candidate will possess a passion for and working knowledge of health care policy and public benefits that make to a difference in the lives of older adults and people with disabilities living in community settings. Candidates with an interest in elder and healthcare policy, prior legislative experience, a familiarity with advocacy groups, non-profit organizations, and officials active in this space are especially encouraged to apply.

You will support our members’ advocacy efforts through management of regulatory affairs and industry-driven quality improvement initiatives. You will work closely with our government affairs team to track, engage, and educate on both legislative and regulatory matters impacting the home care industry in Massachusetts. A demonstrable history of forming and maintaining strong collaborative relationships with key stakeholders is key.

We are a small organization led by an engaged Board of Directors; you must be willing to roll up your sleeves and work. The Public Affairs and Quality Manager (or “Manager”) will work directly with our Executive Director to assist with the advocacy agenda of the organization, especially in relationship with state regulatory agencies, legislators and policy makers.  As a dynamic and evolving nonprofit, we offer the opportunity to shape our future and grow with us. 

The position is ideal for a proactive individual who takes initiative, enjoys working in a fast-paced environment, and can juggle multiple details and projects. This role requires timely and professional communication with Board members, government agencies, network partners, and the public. The Manager will be encouraged to handle increasing responsibility for these and other activities as appropriate. This part-time (25-30 hours per week) position can be partially virtual (remote office) but will also require not only occasional in-office time but also participation at in-person meetings throughout Massachusetts on a regular basis. The primary work location for this position is Braintree, MA. Opportunity for remote work may follow initial 3-month onboarding and review period.


Essential Duties and Responsibilities:

The Public Affairs and Quality Manager will work closely with the Executive Director and MHC Board of Directors to oversee the association’s public affairs activities (legislative and regulatory) and quality management initiatives. In addition, the position will have a broad range of responsibilities including, but not limited to:

  • Work to strengthen relationships with allied trade associations, industry coalitions, NGOs, regulators, and elected officials.
  • Develop policy statements and submit written comments in response to state and federal agency legislative and regulatory proposals conveying the policies and positions adopted by MHC members.
  • Participate in meetings with key government officials to develop and discuss advocacy strategies, review fiscal and social policy proposals and help negotiate regulatory policies consistent with the policies and positions adopted by MHC.
  • Survey members to monitor and track regulatory activity pertaining to the Massachusetts home care industry.
  • Study, understand and be able to comment on new or amended legislation, regulations, policies and program instructions and communicate them to member agencies as appropriate.
  • Research and develop quality management tools and resources to proactively support members’ quality improvement concerns and needs.
  • Help plan and execute a calendar of public policy and quality management programs of interest and value to our members.
  • Create, curate and update MHC’s archive of legislative affairs resources and regulatory compliance and quality improvement documents.
  • Staff and coordinate MHC Workgroups and Committees (e.g., Legislative Committee, workgroups related to quality, contracts, designation review, etc.)
  • Work collaboratively and strategically with other associations and stakeholders that support older adults and people living with disabilities.
  • Coordinate and help lead member meetings, i.e., regional and statewide.

Hiring Organization

Mass Home Care, Inc.


Education and Qualifications:

  • Bachelor’s Degree or higher (Master’s preferred) in public affairs, healthcare policy, social work or related field related to the special community-based health and home care needs of older adults and people with disabilities, with a minimum of 3-5 years of experience working on legislative and/or regulatory issues and quality management.
  • Collaborative and team-oriented professional able to successfully interact with staff members, association members, Board of Directors, and other key stakeholder organizations. Trade association experience is a plus.
  • Experience working with government agencies and organizations that develop standards, regulations, or legislation is preferred.
  • Experience working with agencies of Massachusetts’ Executive Office of Health and Human Services, Executive Office of Elder Affairs, Massachusetts Medicaid (MassHealth) or federal agencies such as US Administration on Aging, Center for Medicare and Medicaid Services (CMS) or other similar federal or state levels is a plus.
  • Interest in issues such as health and home care for older adults, people with disabilities, health and fiscal policy, quality systems management, etc.

Knowledge, Skills and Abilities:

  • Must have excellent written and verbal communications skills.
  • Must have demonstrated ability to present complicated and detailed information in an understandable way to new and seasoned experts alike.
  • Strong interpersonal skills (communication, teamwork) and personal effectiveness skills (decision making, time management).
  • Self-starter with the ability to work in a fast-paced and ever-changing environment.
  • Must be flexible and able to manage multiple responsibilities.
  • Proficient with Microsoft Office (Word, PowerPoint, Excel, Teams), Zoom, Survey Monkey as well as legislative tracking software platforms.
  • Knowledge of the community-based home care industry or business operations is a plus.

Industry/Service Area

Advocacy/Social Action, Human Services, Public Policy


Mid-Senior level


We offer an excellent benefit package, including options for medical, dental and vision insurance, 401K retirement plan, generous paid time off (holidays, personal time and vacation) and many more!  

Application Instructions

Please submit resume and well-written cover letter with salary expectations and reasons for interest in this work.

Apply Now