Chief of Operations and Transformation
Reports to: Chief Executive Officer
Team: Direct reports: Chief Financial Officer; Chief Information Officer; overall team: 20+
Location: Open, with frequent travel to Washington, D.C. after the Covid-19 crisis
The National Council’s vision is to make mental wellbeing, including recovery from substance use challenges, a reality for everyone. Despite overwhelming need, nearly 30 million people across the U.S. do not have access to comprehensive, high-quality, affordable mental health and substance use care when they need it.
Founded in 1969, the National Council for Mental Wellbeing is a membership organization that drives policy and social change on behalf of nearly 3,200 mental health and substance use treatment organizations and the more than 10 million children, adults and families they serve. We advocate for policies to ensure equitable access to high-quality services. We build the capacity of mental health and substance use treatment organizations. And we promote greater understanding of mental wellbeing as a core component of comprehensive health and health care. Through our Mental Health First Aid program, we have trained more than 2.8 million people in the U.S. to identify, understand and respond to signs and symptoms of mental health and substance use challenges.
The National Council is growing rapidly to meet this moment; since 2020, both our budget ($77M) and number of passionate staff (270+) have growth more than 50%.
The Chief of Operations and Transformation, in this newly configured role, will play a critical role in the National Council’s achievement of its mission, vision, and goals. In collaboration with the strategic leadership team, the Chief of Operations and Transformation will co-develop the National Council of the future, clarifying long-term vision and advising on operational priorities that will serve the needs of all departments and programs. In partnership with colleagues in the finance, contracts and technology departments, the Chief of Operations and Transformation will design and transform the infrastructure needed to deliver, thereby setting up the National Council for significant future growth while ensuring smooth day-to-day operations.
With a deep commitment to the National Council’s mission, vision and goals, the Chief of Operations and Transformation must be a collaborative builder of trust and culture who brings outstanding leadership, hands-on management, communication, and relationship-building skills. They must bring a track record of success developing implementation plans, goals and metrics across multiple functional areas, (technology, finance, operations, contracts, risk, compliance, facilities, etc.) for a multi-product/service, mission-driven organization.
Operations Strategy and Execution
Team Development, Management and Culture
The National Council for Mental Wellbeing offers competitive compensation. The starting salary for this position is $340,000 with a final offer based on the candidate’s years of professional experience and internal equity. In addition to base salary, we offer bonus potential and a comprehensive benefits package.
We are a remote-first organization, with employees located across the United States, and maintaining East Coast office hours. To maintain safety, anyone visiting the office must upload vaccination proof and be comfortable with testing protocols.
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National Council is an Equal Opportunity/Affirmative Action Employer. We embrace diversity, commit ourselves to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We embrace diversity, commit ourselves to creating an inclusive environment for everyone and invite all interested candidates to apply.