Sep 15, 2022

Auditor, Pet Provider Certification

  • American Humane
  • Remote (Ability and willingness to travel will be critical as significant travel will be required. Auditors can work remotely in any geographic area, though AH is specifically seeking people based in or near a major metropolitan area with airport access.)
Full-Time Administration/Operations Data/Analysis Evaluation

Job Description

American Humane (AH) has an opening to serve as a full-time Auditor who will evaluate the readiness of facilities seeking certification under American Humane’s Pet Provider Certification Program. The organization is seeking individuals with backgrounds in animal science, including those with a B.S. in Animal Science or related field.  The person in this role will assess the wellbeing of animals at pet provider locations and suppliers.

Ability and willingness to travel will be critical as significant travel will be required.  Auditors can work remotely in any geographic area, though AH is specifically seeking people based in or near a major metropolitan area with airport access.

Auditors report directly to the National Director, Military Affairs & Special Projects.  American Humane is committed to fostering diversity, equity, and inclusion in the workplace. As we seek to fill this position, we highly encourage applicants from diverse backgrounds to apply. 

For more than 100 years American Humane has been first in promoting the welfare and safety of animals and strengthening the bond between animals and people.  We are first to serve, wherever animals are in need of rescue, shelter, protection or security. Through our innovative leadership initiatives – from our “No Animals Were Harmed®” program in Hollywood to broad-based farm and conservation animal welfare certifications, to rapid response rescue and care across the country – American Humane sets the gold standard as the most visionary and effective animal welfare organization in the nation.

Position summary:  

The Auditor for the Pet Provider Certification Program (Auditor) will evaluate pet provider retail outlets and suppliers through in-person audits to determine their compliance with AH’s science-based animal welfare standards.  The Auditor is responsible for assessing and documenting the wellbeing of animals including small mammals, birds, reptiles, amphibians, invertebrates and aquatics. The Auditor will need to develop a working understanding of the scientifically based standards that form the basis of the organization’s certification program as well as the audit tools used to assess standards compliance. 

Responsibilities:

  • Review and develop a working understanding of the scientifically based standards that form the basis for AH’s certification program.
  • Train on and develop a solid understanding of the various audit tools used in evaluating retail locations and facilities seeking AH Pet Provider Program certification. 
  • Coordinate with program staff to schedule and plan audit visits.
  • When auditing facilities, demonstrate the highest degree of professionalism and ethical conduct.
  • Review and evaluate each location using the scientifically based criteria laid out in the audit tool.
  • Maintain solid documentation of rationale for audit results.
  • Submit all audit reports and notes in a timely manner, responding to any questions or follow-up.
  • Keep program staff and leadership apprised of any potential or developing issues with locations being audited.
  • Provide constructive feedback to program staff to help improve the audit process and/or audit tool.

Hiring Organization

American Humane

Qualifications

Essential experience, knowledge, skills and abilities:

  • Must have B.S. or B.A. degree (or higher) from an accredited school, or equivalent combination of experience and education; B.S. in Animal Science preferred.
  • Experience in animal health and behavior strongly preferred.
  • Demonstrates commitment to animal welfare and shared philosophical views to American Humane.
  • Ability to separate personal views/judgements on animal care from professional.
  • Excellent verbal and written communication skills; active listening. 
  • Conducts oneself with a high level of professionalism and responsiveness.
  • Operates with a high level of discretion, maintains confidentiality.
  • Excellent judgement.
  • Works effectively without direct supervision in the field.
  • Must be able to analyze situations and make recommendations.
  • Detail-oriented, well organized and timely.
  • Adept at building collaborative relationships and demonstrating diplomacy.
  • Adept at using computer for email and writing reports.
  • Proficient in MS Office Suite, including Word, Excel, and Outlook specifically.
  • Successful completion of the American Humane Pet Provider Certification Training is required.
  • Ability and willingness to travel will be critical as significant travel will be required

Physical demands and work environment: 

  • Position will be based in or near a major metropolitan area with airport access.
  • Extensive national travel is required
  • Valid driver’s license required and ability to provide own, reliable, insured transportation to audit local sites as needed.  
  • Walking and standing for long periods as well as reaching, handling, stooping, bending and balancing when observing and recording for audit purposes.
  • Have ability to participate in meetings on desktop or laptop computer and have strong internet connection.
  • Must be able to view and type on tablet or laptop to complete audit reports.
  • Possible exposure to animal hazards such as animal bites and zoonosis.

American Humane’s core values define our workplace, and these values serve as the cornerstone for interactions in advancing our mission and institutional goals. Contractors are expected to adhere to all organizational policies and to act as role models, demonstrating American Humane’s core values:

Compassion – Being kind and caring in our interactions with others.

Accountability - Holding ourselves to the highest standards. Following through on commitments and owning our actions, behavior, and decisions.

Respect for All – Being professional, listening to others and honoring diversity in all its forms.

Loyalty to Mission  – Staying focused on our purpose and our mission – our nation’s most vulnerable depend on us.

Sustainability - Contributing to being a great place to work and achieving our shared mission and goals to make a difference, now and in the future.

Honesty, Integrity, Trust – Demonstrating transparency, as trusted stewards of donor resources, supporting our leadership and one another.

American Humane (AH) is an Equal Opportunity Employer with a commitment to fostering and growing diversity, equity and inclusion in the workplace and the humane space.

Industry/Service Area

Animal Related, Science/Technology

Level

Associate

Application Instructions

To apply, click here to submit resume and cover letter. 


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