Nov 15, 2022

Manager - Culinary Job Training Program

$55,000 - $65,000 yearly
  • Root NS
  • Salem, MA, USA
Full-Time Administration/Operations Education/Training Programs

Job Description

The Opportunity

Root’s Manager - Culinary Job Training Program will serve in a vital role on the Root program team, delivering workforce readiness lessons and other services to trainees and working closely with the entire Root program team to support trainees on their path to independence. Reporting to the Director of Programs and working in close contact with all Root departments and all program team members, this position will ensure that Root graduates engage as fully as possible in Root’s 14-week training program and leave Root with confidence in - and an understanding of - the value of their skills and experience, exposure to soft skills workshops and financial literacy, and a network of support from Root’s staff and partners. This position will need to be performed on-site at Root’s location in downtown Salem, and some evening hours are required.

Areas of Responsibility

Workforce Readiness and Preparation Workshops

  • In conjunction with the Director of Programs and other program team staff, plan for and implement key parts of Root’s core Culinary Training Program, building relationships with trainees and serving as a trusted point of contact 

  • Lead and provide workforce readiness training and preparation, through direct instruction, communication skills workshops and practice, soft skills development, field trips, guest speakers, formative assessments, and advising

  • Work closely with the program team on various events and planned, structured, relevant field trips and other experiential learning opportunities

  • Take the lead on communicating with supportive adults in trainees’ lives, ensuring there is a structured way to keep them informed of program milestones, trainee attendance and participation, trainee successes and setbacks, trainee outcomes, program events, and identified next steps, including securing appropriate identification and documents for employment paperwork, such as photo IDs and/or Social Security cards

Externship Program and Employer Partnerships

  • Work with Director to build a network of employer partners to serve as host sites during Root’s “externship” period (final weeks of the program) that are philosophically aligned with Root’s mission to support young adults experiencing barriers to employment with a living wage, supportive employment, and ongoing training and development

  • Coordinate Root’s internship program during Month 3 of the 14-week program

  • Communicate regularly throughout the year with current, past, and potential externship partners, including cold-calls and visits, on-site tours, and other engagement opportunities developed in conjunction with the Director of Programs and other Root departments

  • Guide youth in carrying out their externship search and interview process, ensuring they understand their responsibilities and are equipped with the necessary tools to succeed in the real-world learning environment; and, after externships are completed, engage with both trainees and partners directly to solicit post-externship feedback from trainees and employers.

Direct Youth Advising

  • Work with the program team to develop “assessments” of knowledge delivered during culinary and workforce readiness workshops and share the responsibility for administering, assessing and analyzing data gathered on program participants

  • In collaboration with the Director of Programs and other program team staff, ensure each trainee is assigned an advisor from the program team and receives five (5) advising sessions throughout the program

  • Continue to build out and refine the advising session scripts and data collection points, incorporating discussion, feedback from and to trainees, goal-setting, skills assessment, job-coaching, and relationship-building into each advising session

  • Serve as an advisor for up to 8 youth during each 14-week program, ensuring all data is faithfully collected and tracked so that relevant reports built for program improvement can be pulled and analyzed readily. As needed, and in certain cases or special circumstances, continue advising relationships beyond the 14-week program.

Program Team Administration and Ongoing Program Improvement

  • Attend and contribute positively to weekly program team meetings to collaboratively ensure the quality of the Culinary Training Program, discuss individual students’ progress against shared metrics and goals, and to facilitate feedback for trainees during advising sessions

  • In collaboration with the program team, reflect on and refine the 14-week Culinary Training Program, updating and improving the curriculum as needed by reflecting on program data, student self-assessments and formative assessments, and by soliciting and examining stakeholders’ (especially trainees and alumni, externship partners, and employer) feedback.

  • Support the Director of Programs and the program team in certain recruitment and engagement activities, including, but not limited to, trainee interviews and selection processes, site visits, on-site tours and engagement activities, and other recruitment activities as needed.

  • Update the program database (Apricot) during and post-Root Culinary Training Program, including advising notes, assessment data, retention and attendance data, and trainee’ identified next steps, and, in conjunction with the Director of Programs, create and pull reports to enable the team to utilize the data to improve program design and execution, retention, and outcomes.

Hiring Organization

Root NS

Qualifications

Experience and Qualifications

  • 3-5 years of experience in education, social services, or youth development

  • Experience in education is strongly preferred but not required, but an interest in teaching and direct instruction is a must

  • Strong commitment to youth leadership and empowerment; and ability to work sensitively, positively, and effectively with young people 

  • Team player, flexible, with creative problem solving skills, empathy, and an understanding of trauma-informed approaches and care

  • Excellent communications and presentation skills (both written and verbal)

  • Cultural competency and an understanding of systematic marginalization and the challenges facing the youth population we serve

  • Strong working knowledge of Microsoft Office programs and Google Suite and a willingness to further develop those skills 

  • Experience in the restaurant industry or food service helpful, but not required

  • Driver’s license preferred, but not required

Industry/Service Area

Education, Food/Agriculture/Nutrition, Youth Development

Level

Mid-Senior level

Benefits

 

The salary range for this position will begin at $55,000 and will be commensurate with experience. This full time position also includes benefits, including medical and dental insurance and PTO.

Application Instructions

To apply, send resume and brief cover letter to Sara D’Alessandro, Director of Programs, at sdalessandro@rootns.org.

It is the policy of Root to provide equal employment opportunities without regard to race, color, age, physical or mental disability, religion, national origins, marital status, sex, pregnancy or pregnancy-related conditions, sexual orientation, gender identity, genetic information, ancestry, political belief or activity, status as a veteran, military service, application for military service, or any other status protected by applicable law. This policy applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff compensation benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. 


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