Mar 08, 2024

Transition Coordinator, Eastern, MA

  • HopeWell Inc
  • Hybrid (Taunton, MA, USA)
Full-Time Client/Customer Service Other

Job Description

The transition coordinator manages and oversees high quality placements, with the goal of supporting individuals in HopeWell’s Shared Living and In-Home Support programs to live a happy, healthy, and productive life. We achieve our goals by implementing industry best practices, creating innovative solutions to complex problems and employing staff who care deeply about individuals, our mission, and our values.

This position is an exciting opportunity to work collaboratively with the Director, Home & Community-Based Adult Services in supporting, developing, and growing the Shared Living program. 



  • Assure high quality support & comprehensive training is provided to the individuals through a Positive Behavior Support (PBS) approach, which increases individuals’ independence.
  • Collaborate with the Director to engage in recruitment, selection, matching, transition, retention, and evaluation of caregivers. Maintain & train current and new caregivers in all aspects of their responsibilities.
  • Collaborate with the Director to complete referrals and intakes with a focus on ensuring appropriate placements are made.
  • Provide on-call coverage and crisis management that ensures individuals’ well-being. Notify and consult with Director, DDS, caregivers, and other stakeholders where appropriate. 
  • Ensure that the program meets and complies with all applicable DDS regulations, policies, and procedures.  Oversee compliance of caregivers specified in the licensure & certification indicator guidelines. 
  • Develop positive relationships with individuals and caregivers. Ensure that individuals we support are treated with dignity and respect in accordance with Hopewell’s Human Rights policy. Support the development and growth of all individuals served in the program and provide all annual and other relevant training to individuals. 
  • Conduct home and community-based visits as required. 
  • Complete all required internal assessments, HCSIS ISP assessments and participate in the ISP meeting. 
  • Collaborate closely with local DDS Area Offices, Survey & Certification, and other Department personnel as delineated by the Director.
  • Keep accurate and up to date program records and documentation. 
  • Actively participate in program and agency internal (e.g., supervision, collaborating with colleagues, caregiver & staff meetings, town halls) and external meetings (e.g. collaborating with other providers, external committee meetings) both in person and virtually as assigned.
  • Perform all duties in accordance with the agency’s policies and procedures.

Hiring Organization

HopeWell, Inc


The ideal candidate will possess:

  • BS/BA in human services field required with 2 years’ experience working with individuals with intellectual disabilities, preferably in a Shared living setting; involvement with PBS implementation preferred. 
  • This role involves meetings in individuals’ homes and in the community, office-based work, and some remote opportunities.  During home and community visits there are possible environmental exposures including pets.
  • Ability to communicate effectively verbally and in writing and able to use good judgment.
  • Demonstrated ability to be flexible, resourceful, and juggle multiple tasks and priorities.
  • Computer skills to perform essential functions.
  • Strong organizational skills and time management skills
  • Empathy and desire to work with adults with developmental disabilities.
  • Desire to learn and grow professionally and is comfortable asking questions.
  • Open-minded, self-initiate and open to receiving constructive feedback.
  • High energy level, superior interpersonal skills and ability to function in a team atmosphere.
  • Demonstrates flexibility/adaptability, resourcefulness, and professionalism.
  • Passion, enthusiasm, excitement for the human services field
  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, co-workers, caregivers, families, community members and other stakeholders. 



  • Daily access to an automobile is required. 
  • Driving is required in and out of the catchment area.
  • A valid MA State Driver’s License.
  • Remain current in all required trainings. 
  • Clearing of background checks as required by state and federal law.

Industry/Service Area

Child Welfare/Foster Care, Disability Resources, Human Services




HopeWell offers a comprehensive total rewards package that values employee wellness, work-life balance, and continuous learning. Benefits include student loan pay-down assistance, tuition reimbursement, funding for professional development, as well as a full suite of healthcare benefits, and generous paid-time-off.

Application Instructions

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