Reporting to the Director of Communication, the Digital Producer is responsible for operating and improving NHEC’s presence on its current and future digital channels, including email, web, social, and apps.
The role is also responsible for monitoring and reporting performance of these channels to the Director and other stakeholders.
This position also supports communications internally and externally with the NHEC Foundation, a separate 501c3 which makes grants on a quarterly basis to the support the communities and members served by NHEC.
This position also involves public outreach and community engagement work, and other duties as assigned.
Oversees operation and maintenance of all current digital channels, including email, web, and social.
Works with Information Systems and other stakeholders to support and use applications that communicate with NHEC members.
Builds and delivers reports on a timely basis regarding reach and impact of digital communication; also recommends and implements initiatives to improve its reach and impact.
Supports marketing for NHEC and, when appropriate, NH Broadband.
With Content Producer, identifies formats and technical requirements necessary to post or push content to the relevant digital channel.
Follows brand standards.
Supports communication during storm outages and recovery efforts with members, earned media, municipalities, and other stakeholders.
Assists with the planning and coordination of public outreach opportunities and member events.
Some day-to-day travel within the utility system required. Extra hours when necessary, during evenings and weekends.
Assistance with power restoration efforts required. If necessary, during regular business hours employees will be assigned functions to support power restoration and for some employees that may be different from their normal duties. In addition, such assistance may require working nights, weekends and holidays which may involve considerable extra hours.
Headquartered in Plymouth, New Hampshire, NHEC is the largest member-owned electric cooperative in New England, providing electric utility service to consumers and businesses in 115 communities throughout New Hampshire. There are 220+ employees serving our members, which is at the heart of everything we do and every decision we make, and our mission is to provide our members access to affordable, reliable electric service options that support and simplify their lives. The electric utility industry is currently undergoing enormous change as consumers look for new ways to manage energy costs through renewable energy, distributed energy resources such as solar arrays and battery storage, energy efficiency, electric vehicles, and energy-related apps on smart devices.
There is much to be proud of in our existing organization, and a genuine enthusiasm for what the future holds. It is an environment in which individual leadership and initiative are highly valued and encouraged, and success is viewed as a shared accomplishment to be celebrated by all.
Ensuring our members have the energy they need, the information they want, and a partner they can trust is what makes us different. We invite you to learn more about the impact you can have by exploring our website at www.nhec.com.
NHEC views compensation in a holistic and transparent manner. We are committed to providing our employees with work-life balance, generous time off, comprehensive health and retirement benefits, and additional programs that enhance our employees and members lives. The salary range for this role is targeted at $80,000 - $95,000.
Bachelor’s degree in communications or relevant field
3-5 years of digital experience in email, social, or web.
Strong writing and editing skills, and demonstrated ability with video, photography, graphic design, social media, signage/wayfinding, outdoor, or owned.
Experience with energy utilities, telecommunication, or other complex business helpful.
Knowledge and experience, either personally or professionally, in New Hampshire or northern New England helpful.
Please apply directly on our website at www.nhec.com