Feb 13, 2024

Director of Operations and Financial Management at Mass Humanities

$89,000 - $105,000 yearly
  • Jessye Kass Consulting
  • Hybrid (Northampton, MA, USA)
Full-Time Administration/Operations Finance/Accounting Human Resources/Recruiting

Job Description

Are you an operations-obsessed leader who thrives on proactive projects, building organizational culture, and strengthening financial systems?  

Do you believe the humanities hold a key to a thriving, equitable Commonwealth?

Join Mass Humanities and create opportunities for the people of Massachusetts to transform their lives and build a more equitable state through the humanities.

(Jessye Kass Consulting has been retained for this search)

About Mass Humanities:  We believe the humanities spark critical thinking, foster empathy, and ignite creativity – all essential ingredients for building a better future. This role will be at the forefront of making this vision a reality. Mass Humanities works to provide opportunities for people  across Massachusetts, we do this through grants, programs, and partnerships. We are a fast-growing nonprofit that supports a thriving humanities ecosystem. Our work shows up in free public events, innovative digital projects, and community conversations that bring people together to understand our shared lives and diverse traditions. Learn more about Mass Humanities.

About the Role: Our Director of Operations and Financial Administration is a strategic, systems-minded leader who employs a systems-based approach to building organizational culture, managing day-to-day operations, optimizing processes, and collaborating with the Executive Director on financial strategy and management. Partnering closely with the Executive Director, this role will manage resources and analyze opportunities for future growth, operationalize the commitments made in the organization’s values, and clear new pathways for a team of creative professionals to serve the diverse people and cultures of Massachusetts. At a pivotal time for the humanities locally and nationally, you will play a central part in shaping the future of our organization and amplifying the impact of the humanities across Massachusetts. 

About the Relationships: 

  • Reports to Executive Director

  • Supervises Fiscal Officer

  • Works closely with Director of Development and Director of Grants and Programs as member of senior leadership team

  • Serve as staff lead for two board committees (Finance and Investment; Personnel) and presents regularly at Executive Committee and full Board of Directors meetings

About the Responsibilities: 

Organizational leadership (15%)

  • Serve as a thought-partner and trusted advisor to the Executive Director on key organizational issues, including staff structure, internal communications, and initiatives that help us achieve our goals and contribute to long-term growth.

  • Contribute to short and long-term organizational planning and strategy as a member of the senior management team and key support to the Board on financial matters.

  • Primary contact for all staff for human resources, IT, and day-to-day operational needs.

Financial management (35%)

  • Oversee budgeting, forecasting, and organizational planning in partnership with Executive Director, senior management, and Fiscal Officer. Works with Executive Director on financial strategy and optimizing systems. Organizational budget FY23-24: $4.1 million.

  • Supervise Fiscal Officer overseeing weekly and monthly payment and bank reconciliation processes, monthly reporting.   

  • Supports the coordination of, alongside relevant staff,  our annual financial audit and tax return preparation and filing, serving as the principal point of contact for the consultant and audit firm.

  • Manages and reviews all vendor and consultant contracts with appropriate department staff prior to signing by senior management, forwarding to legal counsel for review as needed

  • Monitors procurement process for consultants and major purchases in accordance with procurement guidelines. 

  • Monitors budget versus actual activities on an ongoing basis. 

  • Manages and supports financial reporting and budgeting presentations at board and staff meetings, striving to increase staff and board understanding of finance and budgeting

  • Helps develop budgets for fundraising requests, providing financial and organizational information as needed or for specific grant proposals.

Operations (35%)
The Director of Operations and Financial Administration coordinates the administrative team and organizational processes to ensure processes, planning, and troubleshooting are efficient and transparent.

  • Manage the day-to-day operations and facilities for our current hybrid (remote and in-person) team, regularly identifying areas of improvement to ensure a secure, efficient and collaborative work environment.

  • Develop and manage internal communications platforms and processes to ensure productive, transparent interfacing between Development, Finance, and Grants and Programs departments.

  • Manage vendor relationships, contracting with consultants and contractors, and supporting select partnership management and reporting needs for other departments, including software needs and upgrades, data management, training of staff on new platforms, IT security, and compliance with federal, state and local regulations.

Human Resources (15%)

  • Help define and cultivate an organizational culture, working closely with relevant leadership, that is rooted in our values and a strong commitment to diversity, equity, inclusion, and belonging, while building a rewarding work environment for a high-performing, talented staff. 

  • Manages recruitment of new employees, oversees hiring documents, onboarding, and processing departures for employees.

  • Oversees hiring temporary employees and interns, serving as liaison to management, senior staff, and employment agencies and college internship programs.

  • Manages benefits, renewals, and timesheet processes for employees. 

  • Maintains recordkeeping for temporary staff and interns.

More than just a job, this is an opportunity to: Drive strategic growth, cultivate a vibrant organizational culture, champion the power of the humanities, and empower communities across Massachusetts. 

Hiring Organization

Mass Humanities


We are open to a wide variety of educational and professional experiences; show us how they are relevant to this role.

We imagine the right candidate for this role will possess the following skills and experience:

  • 7+ years of experience building and optimizing operational procedures with a keen eye for streamlining processes and improving efficiency.. Ability to project manage multiple complex projects simultaneously 

  • 5+ years of experience managing multi-million dollar budgets, overseeing financial audits, forecasting challenges, developing financial strategy and navigating complex financial challenges.

  • 2+ years of experience supervising, hiring, and onboarding staff, interns, and consultants. 

  • Ability to respond to human resource needs and support creation of HR processes.

  • Relationship building and management comes naturally, excellent interpersonal skills and emotional awareness. 

  • Capacity to support basic IT needs and use technology to streamline processes. 

  • Proficiency in: Sharepoint, Microsoft Office, Google Suite, Client Relationship Management systems, and Quickbooks 

  • Track record of compelling written and oral communication; as well as presentation skills 

  • Knowledge of federal, state, and local regulations, with the ability to ensure adherence across the organization and safeguard IT security, data management, and finances.

  • Demonstrated commitment to diversity, equity, inclusion, and belonging, evident through track record of cultivating strong organizational cultures.

  • Deep belief in the transformative power of the humanities and a strong desire to contribute to the mission of Mass Humanities.

It would be fantastic if our next Director of Operations and Financial Administration had:

  • Prior experience with Little Green Light 

  • Experience in the nonprofit sector  

  • Conversant in Spanish

We know that many people (especially people of color, women, LGBTQ+, or people with disabilities) are less likely to apply if they do not check off all the boxes. If you think you’re a good fit for this role, we encourage you to apply even if you do not meet all our desired expectations.

Industry/Service Area

Community/Capacity Building, Foundation/Grantmaking, Social Justice




Benefits & Details: This is a full-time, exempt hybrid role. 

Salary: Mass Humanities believes in equitable compensation and transparency. Our salary range for this role is $89,000-$105,000.

Schedule: Mass Humanities is a Hybrid workplace with an office in Northampton. 2 days a week in the office are required for this role. 

Insurance & Retirement Benefits:

  • Health, dental, and vision insurance coverage after one month of employment

  • Individual coverage for health, vision, and dental is 100% of premium 

  • Family coverage for vision and dental is 100% of premium, family health coverage splits additional premium beyond individual 50-50 with employee

After a successful 90 days of employment:

  • Short-term and long-term disability insurance (Mass Humanities covers 100% of the premium)

  • Life insurance (Mass Humanities covers 100% of the premium) 

  • Mass Humanities contributes the equivalent of 7% of your wage to a tax deferred retirement plan. Mass Humanities will match an employee’s voluntary retirement contribution up to an additional amount equivalent to 3% of wages.

  • Paid Time Off: 10 vacation days, 12 holidays, 12 sick days, and 3 personal days. Vacation, sick, and personal days are accrued beginning on start date.
  • Professional Development: - Annual stipend of $750.00
  • Home Office: Monthly stipend of $50 for internet and phone 

Application Instructions

What to Expect in the Application Process:
This is our planned timeline for hiring. 

  • Applications submitted by February 23, 2024 will receive highest priority. 

  • Initial Zoom Interview: February 14-March 1

  • Selected Candidates Complete an Assessment: February 19-March 1

  • 2nd Round Zoom Interview: March 4-March 15 

  • Final Round Interviews: March 18-29

  • Anticipated Start Date: Mid to late April 

How to apply: 

We have retained Jessye Kass Consulting for this search.

To apply, please fill out this application here. In lieu of a cover letter, this form will ask you a few short-answer questions and screening questions, and then have you attach a resume. 

If you have any accessibility needs, questions, or issues with the application, please email: Jessye Kass, jessye@jessyekassconsulting.com for support. 

Mass Humanities is an Equal Opportunity Employer. As an organization dedicated to advancing opportunities for people across Massachusetts, women, people of color, members of the LGBTQ+ community, and persons with disabilities are highly encouraged to apply. We are an inclusive community and value the unique perspectives and contributions that people of all backgrounds and life experiences can bring to our small, but growing organization. 

Apply Now