Feb 23, 2024

Manager, Portfolio - Support & Learn

$92,000 - $105,400 yearly
  • RCG Talent Solutions
  • Boston, MA, New York City, NY or Washington, DC (temporarily remote)
Full-Time Knowledge Management/Learning Programs

Job Description

Position: Manager, Portfolio - Support & Learn

Location: Boston, MA, New York City, NY or Washington, DC (temporarily remote) 


New Profit is a nonprofit venture philanthropy organization that backs breakthrough social  entrepreneurs who are advancing equity and opportunity in America. New Profit’s strategy focuses on building a breakthrough portfolio of grantee-partners to take on entrenched systemic challenges in the United States through driving resources and support to Black, Indigenous, and Latino/a/x social entrepreneurs who have unique proximity to solutions, but face stark racial funding disparities in philanthropy; and investing in social entrepreneurs with new systems change models across a range of  issues. Learn more at www.newprofit.org

The Portfolio Performance and Support (PPS) team’s focus is to identify and support a portfolio of organizations demonstrating outstanding performance in four key areas: impact, equity and proximity, leadership, and sustainability. Our role is to identify the most promising social entrepreneurs and organizations for investment, ensure that we are providing them with excellent capacity building support, and develop and continually refine a set of tools and processes that support our grantees and the portfolio team in capturing their progress and our value add. 


This position represents a key member of the “Support and Learn” (S&L) sub-function within the PPS team. The S&L team is responsible for developing and evolving our grantee support model, creating tools, and developing training for internal team members and our grantee partners on issues of capacity building (strategy, board development, leadership, etc). The manager, portfolio support and learn will support a broad range of these aforementioned activities, and provide critical project management across workstreams. This role reports to the associate partner, portfolio performance and support.


  • Project Oversight and Management (30%)
    • Lead overall project management, coordination and operational support for the sub-function across multiple concurrent work streams ensuring alignment with Portfolio team goals and objectives
    • In partnership with team members, develop and implement innovative infrastructure (e.g., new meeting spaces, cross-team pull ups), processes (e.g., annual stepbacks, process flows for portfolio trend identification and tool codification, etc), and systems to support the overall goals and impact of the S&L subfunction
  • Knowledge Management & Resource Creation (40%)
    • Manage, oversee, and design/re-design the processes and systems by which internal learning and improvement opportunities are identified, prioritized, activated, and integrated into New Profit’s work
    • In partnership with other S&L team members, source and drive codification of best practices and insights from across the portfolio and field of social entrepreneurship 
    • Develop relevant high quality and accessible content (e.g., presentations, one-pagers, training, etc.)
    • Directly engage and develop relationships with internal and external stakeholders on key projects including strategic planning, board development, and more 
  • Portfolio Support (30%)
    • In partnership with the associate partner, co-develop, plan and implement regular training sessions, group learning discussions, and grantee support deep-dives for New Profit deal partners
    • Support (and eventually co-lead) implementation of partner meetings including the development of content (pre-reads, facilitation guides, etc), communicating with stakeholders, and where appropriate facilitating full or small group conversations 
    • Integrate lessons learned, emergent trends, and questions surfaced from partner meetings with New Profit’s Learning and Improvement work, advancing codification of new insights and tools 

Hiring Organization

New Profit



You are committed to social change and are looking for a role where equity will be at the center of your work. You bring a mix of generalist skills including project management, content creation, and group facilitation and are always ready to expand your horizons and learn more. You build relationships across lines of difference (race, age, hierarchy) with ease and enter relationships with curiosity. You bring these skills: 

Demonstrated commitment to New Profit’s mission of breaking down barriers to opportunity for our country’s most overlooked communities

  • Experience designing and facilitating learning conversations at multiple altitudes with a focus on human centered design and best practices of adult learning
  • Highly-relational with an ability to communicate reliably and effectively with a wide range of internal and external stakeholders, both verbally and in writing
  • Advanced project management experience, highly organized and detail-oriented.
  • Ability to analyze complex situations, break them down into management components, and identify the most impactful solutions
  • Ability and willingness to switch between work that requires high level strategic thinking, and work that is more focused on logistics, operations and execution 
  • Adaptable and able to manage multiple, changing priorities and stakeholders 
  • Sharp analytical skills that allow you to quickly assess situations, identify trends, develop insights and solutions, and apply learnings to a larger context
  • Relevant professional experience preferred (e.g., nonprofits, philanthropy, management consulting, venture capital) and / or advanced degree (e.g., MBA, MPA)

Industry/Service Area



Mid-Senior level


The salary range for this position will be $92,110 -$105,412 annually, with the exact salary depending on prior work experience and the assessment of one's fit for the role. Additionally, New Profit provides a suite of competitive benefits including health insurance, dental insurance, vision insurance, retirement benefits, and a generous PTO policy with an end-of-year holiday break. 

Application Instructions

To apply for this position, please go to New Profit’s Career page and submit a resume and cover letter addressed to James Lin. In your cover letter, please address what interests you in this role specifically and share how your work experience aligns with one or more of our core values and the skills and attributes mentioned above : 

  1. Embrace Diversity, Foster Inclusion
  2. Be Tenacious About Outcomes 
  3. Elevate Entrepreneurialism, and
  4. Lead Through Relationships 

As an equal opportunity employer, New Profit recognizes the power of a diverse community and strongly  encourages applications from individuals with varied experiences, perspectives, and backgrounds. New Profit offers a competitive salary and benefits, commensurate with experience and skills. Please no phone calls or direct emails.

Apply Now