Apr 15, 2024

Community Advocate (Case Manager) at Transition House

$52,000 - $55,000 yearly
  • Jessye Kass Consulting
  • Cambridge, MA, USA
Full-Time Client/Customer Service Programs Social Work/Mental Health

Job Description

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Are you passionate about being in service to others? Do you want to make a difference in survivors' lives? Do you want each workday to look different?

JOB TYPE 

  • Salary range is $52,500-$55,000 commensurate with experience. 
  • Full Time: 35 (paid) hour work-week 
  • Evenings may be required (for events and support groups)
  • In-person, on-site role with some WFH flexibility 1 day a week after 6 months. 
  • No weekends         
  • Reports To: Director of Community Support Partnership

Jessye Kass Consulting has been retained to support this search for Transition House

Role Summary: This case management  role provides intervention services to survivors of domestic violence in Cambridge, including  applicants to and tenants of Cambridge Housing Authority, and coordinates a continuum of services  between Transition House, community providers, and other resources. 

Our Culture: Why work with us?
Our greatest asset is our employees, encompassing a variety of origins, concepts, viewpoints, and life  journeys. We've established a diverse and inclusive atmosphere filled with individuals who share a  common purpose. Our leadership is characterized by openness, approachability, genuineness, and a  commitment to nurturing our staff. 

Transition House values diverse life experience and is an Equal Opportunity/Affirmative Action Employer.  Bilingual/bicultural applicants, survivors of domestic violence, persons of color, people with disabilities and  GLBTQI people are strongly encouraged to apply.  

Who we are:
Transition House’s mission is to end domestic violence in our community. Sparking social change in  Cambridge, Massachusetts since 1976, we are an innovative organization that develops prevention tools  and provides holistic support and a range of housing options for individuals and families surviving  domestic and intimate partner violence. 

Who you are and benefits to you:
In this dynamic role, and reporting to the Director of the Community Support Partnership, your strengths will be highlighted, recognized, and nurtured.

  • You are unabashedly passionate about being of service. 
  • You work from a philosophy that sees people, not  problems and are committed to fostering a workplace culture that is social justice centered. 
  • You are an experienced communicator, active listener, and relationship builder. 
  • Your visionary  mindset, creativity and strong problem solving abilities will be recognized.  

This role provides intervention services to survivors of domestic violence in Cambridge, including  applicants to and tenants of Cambridge Housing Authority, and coordinates a continuum of services  between Transition House, community providers, and other resources. 

  • Salary range is $52,500-$55,000.  
  • Additional compensation for fluency in one or more of the following languages: Spanish, Haitian  Creole, French, Arabic, Vietnamese, Amharic and Portuguese. 
  • Comprehensive benefits package: Health, dental, 3% match 401K retirement plan, and generous paid time off.  
  • We provide ongoing professional and clinical supervision, and opportunities for all staff to  participate in education and training regularly throughout the year.
  • LICSW supervision toward licensure hours is available. 

  

A day in the life of this role: 

No day will be the same. You will have the opportunity to wear many hats. You are passionate and  committed to serving people in need. You will be responsible for providing domestic violence support  services and advocacy through an empowerment model and survivor centered framework to survivors. 

NOTE: This is not a shelter-based environment. When in the office, you will have the opportunity to  spend time with LuLu “the office emotional support dog” as well as other supportive teammates. Your  work environment will be ever changing. Off-site days, supporting people in the community could  look like: spending the day at court, advocating for a client at a local hospital, obtaining benefits for  families, creating training content, and teaching others about domestic violence etc.  

Summary of duties:  

  • Provide support services, information, and referrals to survivors of domestic violence at the  Community Program (Community Support Partnership) located in Central Square (Cambridge).  
  • Provide crisis intervention and assistance in resolving immediate safety issues related to  domestic violence.  
  • Conduct safety and domestic violence related assessments and intakes. 
  • Recommend and provide interventions and/or referrals as appropriate. 
  • Develop and provide training and facilitate interventions for community resilience.  
  • Maintain confidential records on each participant in a confidential database for the purpose of  service/program analysis and ensuring compliance with program requirements. 
  • Provide advocacy and support in the community via court dates, doctor’s appointments, off-site meetings, social service offices, etc
  • Participate in clinical and programmatic supervision, agency and cross-agency meetings.

What we need from you: 

  • At least 2 years experience providing case management to low-income and diverse populations
  • Preferred experience providing support to domestic violence and trauma survivors. 
  • Strong research, organization, and presentation skills. 
  • High level of proficiency with the Internet, Google Suite, Microsoft Office Suite, understanding  of database record entry and videoconferencing tools 
  • Willingness and openness to learning and receiving training. 
  • Able to climb stairs frequently, move items up to 30 pounds. 

It is our policy to complete a Criminal Offense Record Information (CORI) background check prior to  hire. Findings will not automatically disqualify candidates. 

Hiring Organization

Transition House

Qualifications

What we need from you: 

  • At least 2 years experience providing case management to low-income and diverse populations

  • Preferred experience providing support to domestic violence and trauma survivors. 

  • Strong research, organization, and presentation skills. 

  • High level of proficiency with the Internet, Google Suite, Microsoft Office Suite, understanding  of database record entry and videoconferencing tools 

  • Willingness and openness to learning and receiving training. 

  • Able to climb stairs frequently, move items up to 30 pounds. 

It is our policy to complete a Criminal Offense Record Information (CORI) background check prior to  hire. Findings will not automatically disqualify candidates. 

Industry/Service Area

Community/Capacity Building, Human Services, Mental Health/Crisis Intervention

Level

Entry-level

Benefits

Who you are and benefits to you:
In this dynamic role, and reporting to the Director of the Community Support Partnership, your strengths will be highlighted, recognized, and nurtured.

  • You are unabashedly passionate about being of service. 

  • You work from a philosophy that sees people, not  problems and are committed to fostering a workplace culture that is social justice centered. 

  • You are an experienced communicator, active listener, and relationship builder. 

  • Your visionary  mindset, creativity and strong problem solving abilities will be recognized.  

This role provides intervention services to survivors of domestic violence in Cambridge, including  applicants to and tenants of Cambridge Housing Authority, and coordinates a continuum of services  between Transition House, community providers, and other resources. 

  • Salary range is $52,500-$55,000.  

  • Additional compensation for fluency in one or more of the following languages: Spanish, Haitian  Creole, French, Arabic, Vietnamese, Amharic and Portuguese. 

  • Comprehensive benefits package: Health, dental, 3% match 401K retirement plan, and generous paid time off.  

  • We provide ongoing professional and clinical supervision, and opportunities for all staff to  participate in education and training regularly throughout the year.

  • LICSW supervision toward licensure hours is available. 

Application Instructions

How to Apply:

Jessye Kass Consulting is assisting with this search. To apply, click here. In lieu of a cover letter, you will be asked 2 short answer questions and will upload your resume.

The two questions will be:

  • What are the key experiences (life or work) that prepare you best for this case management position?

  • What skillsets and/or experiences do you bring to working with survivors of domestic violence?

If you have any accessibility issues, need accommodations, or have questions, please contact Jessye Kass (jessye@jessyekassconsulting.com). 

No phone calls, please.


Apply Now