Jun 24, 2022
Director - Operations Featured
The Director, Operations ensures that the Operations staff, technology, and programs are aligned, current, and conform to best practices. The Director is tasked with continually looking for and implementing process innovations to improve the donor experience and introduce efficiencies and streamline operational procedures. Duties and Responsibilities include but are not limited to Manage the Operational systems/processes that support Hadassah’s fundraising efforts, to ensure their ongoing usefulness and recommend improvements where appropriate. These include: Major Gifts, Annual Gifts, Grassroots, Yahrzeits, Tributes (IHO/IMO), and Certificates. Plan for/manage the strategic growth of the Customer Service Center of Excellence team including services offered and staff education. Recommend/manage enhancements to key processes and systems (while demonstrating timely completion and adherence to budget). Recommend/develop processes to enhance service to donors,...
Hadassah New York, NY, USA Full-Time