Greater Springfield Senior Services, Inc.

Since 1972, Greater Springfield Senior
Services, Inc. (GSSSI) has helped older
adults, caregivers, and persons living
with disabilities to maintain their quality
of life through the provision of programs, services
and informational support. We foster independence,
dignity, safety and peace of mind, and promote the
right of all individuals to live in the setting of their
choice. We help them make informed choices to
enhance their well-being.
GSSSI is part of a network of twenty-five (25)
Aging Service Access Points (ASAP), funded by
the Executive Office of Elder Affairs, to provide
information and referral services, home and
community based services to persons residing
in the twelve cities and towns in our catchment
area. These cities and towns include: Agawam,
Brimfield, East Longmeadow, Hampden, Holland,
Longmeadow, Monson, Palmer, Springfield, Wales,
West Springfield, and Wilbraham.
GSSSI is also designated as an Adult Protective
Services Agency by the Commonwealth to
investigate elder abuse in the following cities
and towns: Agawam, Brimfield, Chicopee, East
Longmeadow, Granby, Hampden, Holland, Holyoke,
Longmeadow, Ludlow, Monson, Palmer, South
Hadley, Springfield, Wales, West Springfield, and
In addition to these designations, GSSSI is
designated as an Area Agency on Aging (AAA) to
receive federal funds through the Older Americans
Act to plan, coordinate, and fund programs,
as well as advocate for the development of a
comprehensive plan of services for those with the
greatest economic and social needs within the
GSSSI catchment area. GSSSI is able to offer a
comprehensive Nutrition Program, Evidence Based
Trainings, Family Caregiver program, Long Term
Care Ombudsman program, as well as fund other
community based organizations in order to meet
the needs of our most vulnerable populations.
Through its own initiative, GSSSI has entered into
contract with the Executive Office of Health and
Human Services to serve as an Adult Family Care
and Personal Care Management provider agency.
GSSSI provides case management services to
Senior Care Option and One Care Plans. Most
recently, GSSSI entered into a collaborative
relationship with community based organization to
form the Care Alliance of Western Mass (CAWM)
to serve as a Community Partner with other
community based organizations.
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